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RAC: Car insurance reviews

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1.70
Based on 182 reviews, last reviewed 23rd Jul 2025
No new 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
14%
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7%
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1%
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3%
See only 1 star reviews
75%

Latest highest rating:

5

Customer service Excellent customer service and attention to detail Reviewed on: 4th September 2024
Andrew Markwell 's avatar
Andrew Markwell

Latest lowest rating:

1

Highly disapointed with RAC you go with these compan... Highly disapointed with RAC you go with these companies because the brand, so I exported my car had insurance with RAC for 2 years in the the next yea... Read more Reviewed on: 23rd July 2025
Brett Taylor's avatar
Brett Taylor
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About this product

RAC car insurance is award winning and provided by a panel of selected insurers.

With RAC Online cover you can choose to manage everything yourself digitally and benefit from lower fees. All RAC car insurance policies include a 24/7 claims helpline and 60-day EU cover.

RAC car insurance reviews help you find out what it’s really like to be a customer. If you’ve used RAC before, you can also leave a review and share your experience.

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RAC Car insurance reviews (182)

reliable and friendly service. highly recommended

5
If I have ever had to phone them for a query or change details on my policy they have been both pleasant and helpful. They will answer all my questions politely and do not make me feel inferior. I have not had to make a claim on my insurance so I cannot review how they would handle it but they make me feel confident that it would be handled professionally and courteously. Reviewed on: 26th March 2015
Vanessa J Price's avatar
Vanessa J Price

Rac are the best when it comes to insurance

5
I have been with the RAC for just a little over 8 years and I find they cater for my every need when it comes to insurance and breakdown, I have phoned them and they give a great service and a kind phone manner, I would recommend RAC to anyone, from new drivers to the elderly, RAC has more motoring experience than any other Breakdown organisation, THAT IS THEIR SAYING AND IT SHOWS WHEN IT COMES TO HOW WELL THEY TREAT YOU, i HAVE NEVER BEEN LEFT AT THE SIDE OF THE ROAD LONGER THAN 2 HOURS, Polite and efficient. Website easy to navigate, Sensible pricing and easy to understand the process of applying. Covering the member rather than vehicle is also good. Product: Thankfully not had to use the service yet. Good to know it's there. Reviewed on: 25th March 2015
Paul Ashleigh's avatar
Paul Ashleigh

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