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Acorn Insurance: Car insurance reviews

3.86
Based on 155 reviews, last reviewed 17th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
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5%
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3%
See only 2 star reviews
2%
See only 1 star reviews
37%

Latest highest rating:

5

Reflection The adviser was very good and polite , excellent customer service overall Reviewed on: 17th September 2025
Shahid M's avatar
Shahid M

Latest lowest rating:

1

Quick to take money but won't give back I messed up inputting some details (understandable that's my fault ) after realising this i rang and informed them of the mistake and in all fairness ... Read more Reviewed on: 5th September 2025
Bob's avatar
Bob

About this product

You can apply for Acorn car insurance online via the website or over the phone.

Acorn offer specialist car insurance, considering cover for those who have driving convictions, as well as drivers who may find it difficult to find private car cover. If you want to make changes to your policy, you can do this over the phone or online.

Acorn car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Acorn before, you can also leave a review and share your experience.

Acorn Insurance Car insurance reviews (155)

Review of the Acorn Insurance, Car insurance:

Bunch of thieves!

1
Bunch of thieves! Do not insure a newly passed young driver. They make you pay 2 months insurance £361.07 up front ( at the time I thought this was odd) now I know why! My son had a black box fitted and had been insured for just over 2 weeks. This morning I had an email saying they were cancelling his insurance due to 1 instance of speeding . No warning, just cancelled straight away. Why not tell us what is acceptable and what is not, there must be some leeway? They said there’s a £180 cancellation fee and an extra £47.22 to pay on top on the 2 months insurance he’d already paid for. £408.29 for 2 weeks insurance!! Daylight robbery! Their quote might be cheaper than others but they’ll take all of your cash and cancel your policy. Avoid at all costs! Reviewed on: 4th June 2024

I've had a really positive experience with Acorn fro...

4
I've had a really positive experience with Acorn from the start. Their customer service has been excellent all throughout. The team are very friendly, helpful and explained everything clearly without ever rushing me. Whenever i've had any questions, they've been quick to respond and genuinely supportive. The policy is competitively priced, and i feel reassured knowing i'm properly covered. Acorn is reliable, professional and a friendly company to deal with. Reviewed on: 12th September 2025

It's been a great company to be with.

5
It's been a great company to be with. The service is brilliant. Reviewed on: 12th September 2025

Expensive but it got me driving on the road.

5
Expensive but it got me driving on the road... The Black box my mum thought is was good but i was a bit unsure, 6 months into my policy and it is actually making me a safe driver. Reviewed on: 12th September 2025

Amazing staff

5
Customer service is always spot on and can tell they do want to get the best outcome for their customers. Reviewed on: 12th September 2025

Great time working for the company - enjoying my job

5
Great time working for the company - enjoying my job Reviewed on: 12th September 2025

Acorn insurance is a great place to work with a frie...

5
Acorn insurance is a great place to work with a friendly and positive environment Reviewed on: 12th September 2025

Acorn Insurance

5
Excellent Service & Great People Reviewed on: 12th September 2025

I have had an amazing experience with everyone at ac...

5
I have had an amazing experience with everyone at acorn! Reviewed on: 12th September 2025

Great Experience

5
Acorn insurance is a very good company, overall had a good experience with them and the customer service. Would renew and recommend others to go with Acorn. Reviewed on: 12th September 2025

Great experience

5
Good customer service and helpful with any issues, I have always had a solution to a problem and would recommend Reviewed on: 12th September 2025

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