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Admiral reviews

Admiral Logo
Rated Excellent • 4.51/5

Admiral reviews

Verified business Last reviewed within 7 days
See more on their website Write a review
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 36,209 product reviews

Average score of 4.51/5
5 star
85%
4 star
12%
3 star
1%
2 star
0%
1 star
2%
Reviews for Admiral have trended positively over the past 90 days

Admiral’s car and home insurance often impress with easy online services, competitive multi-cover discounts, and friendly customer support. However, many have faced frustratingly slow, poor claims handling and unexpected price hikes, especially with car and travel insurance. The LittleBox telematics product also draws strong criticism for unfair scoring and poor communication.

Positive themes

  • Admiral Car insurance’s app and website make managing policies really straightforward. (9 mentions)
  • Multi-cover discounts on car and home insurance with Admiral save a fair bit. (9 mentions)
  • Admiral’s customer service is often friendly and helpful when you get through. (9 mentions)

Negative themes

  • Claims with Admiral Car insurance often drag on with poor communication and delays. (8 mentions)
  • Renewal prices for Admiral Car and Home insurance frequently jump up unfairly. (7 mentions)
  • Admiral LittleBox telematics policy scores unfairly and cancels without warning. (6 mentions)
Summarised by AI
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About Admiral

Admiral is an award-winning UK based insurance company.

Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.

Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.

Admiral at a glance

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Reviews for Admiral

Showing 11 of 36209 company reviews • Last reviewed within 7 days

Great customer service

Travel insurance • 23rd August 2026

I needed to cut a holiday short due to family illness and the admiral support team were very helpful in guiding me through the claim.... I needed to cut a holiday short due to family illness and the admiral support team were very helpful in guiding me through the claim. The process eas straight forward and clear. I would highly recommend as a travel insurance provider. Read more Read less

{"display":"Kat A","full_name":"Kat A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Annual travel policy at competitive price.

Travel insurance • 23rd August 2026

Easy to purchase, renewal is competitive for annual travel policy. Keen to retain your custom.

{"display":"Silentp ","full_name":"Silentp ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 3.00/5

    Telephone enquiry

    Difficult to follow what the agent was saying on telephone

    {"display":"Malcolm W","full_name":"Malcolm W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Malcolm W 22nd August 2026
  • 5.00/5

    Had a claim recently easy to deal with and fair outc...

    Had a claim recently easy to deal with and fair outcome

    {"display":"Brian Burns","full_name":"Brian Burns","avatar":{"url":"\/assets\/uploads\/avatars\/users\/335475.png"}}'s avatar
    Car insurance
    Brian Burns 21st August 2026
  • 5.00/5

    Great customer services; easy to use website.

    Great customer services; easy to use website. I've been with Admiral for nearly 20 years and have never thought about changing.

    {"display":"Non Stanford","full_name":"Non Stanford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Non Stanford 21st August 2026
  • 4.00/5

    Easy to use website.

    Easy to use website. Peocesses are simple and they explain what eveeythjng means

    {"display":"Daniel Salmon","full_name":"Daniel Salmon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/495729.png"}}'s avatar
  • 5.00/5

    Good cover

    Easy to set up, good communication

    {"display":"Lucy ","full_name":"Lucy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lucy 20th August 2026
  • 5.00/5

    Admiral Multi Cover is great

    I have had Admiral Multi Cover for 3 years. My policy covers Home &Contents, Travel insurance and Car insurance. So great that it's all in one policy with same company!

    {"display":"Jane Q","full_name":"Jane Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jane Q 20th August 2026
  • 5.00/5

    Cheaper premiums this year than previous years.

    Cheaper premiums this year than previous years. Good website, clear pricing, straightforward renewal process.

    {"display":"Pete","full_name":"Pete","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Pete 20th August 2026
  • 4.00/5

    Used to be good value, now not so much

    Admiral have historically been good value, but my renewal has increased an unreasonable amount this year so I will be switching away from them.

    {"display":"Fraser","full_name":"Fraser","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Fraser 20th August 2026
  • 5.00/5

    30 years of experiencing this company

    We’ve been with Admiral home insurance over 30 years they are brilliant easy to speak to if there’s any problems.

    {"display":"Lorraine Newby","full_name":"Lorraine Newby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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