Outbound and inbound delays. No claim as neither more than 12 hours. Ok should have read the small print but for the price of a... Outbound and inbound delays. No claim as neither more than 12 hours. Ok should have read the small print but for the price of a small holiday don't feel I was covered for delays that affected my health condition, all declared. Read more Read less

If you have insured your Ford Transit recovery truck with Admiral, you will find you are not insured. We only found out when the truck was stolen.

Admiral have claimed I made a claim in the past 3 years when I hadn't made any claim or report. Then using a computer generated... Admiral have claimed I made a claim in the past 3 years when I hadn't made any claim or report. Then using a computer generated a £500+ more premium for me. So ridiculous, no one to talk to with any power to fix it. Read more Read less

My luggage was lsot en route to Havan from LOndon. I logged the problem wiht e air line then treid to claom when I go... My luggage was lsot en route to Havan from LOndon. I logged the problem wiht e air line then treid to claom when I go home. They want receptys for everything who keeps these. Or photos of me in the outfits with links to the vendor. I do not have photos of me in my pants but everyone takes pants clothes and toiletries on holiday. Air europa are being impossible to communicate with to confirm bag lost not delayed. Stuck Read more Read less

I have been waiting over 6 months to get my claim sorted and still waiting

We had to cancel a holiday this year due to medical issues. We were told we get £1300 back and was only paid £600 in... We had to cancel a holiday this year due to medical issues. We were told we get £1300 back and was only paid £600 in our bank without even knowing and not been given a chance to contest it.The service from start to finish was absolutely disgusting.DO NOT USE ADMIRAL TRAVEL INSURANCE. Read more Read less

A friend of mine is currently in domic

Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they... Incompetent and lacking capacity to do the real work (managing insurance claims effectively) You should look at how insurers handle claims. In my case they have badly messed up 2 claims and the subsequent complaints. I think they have staff competency and capacity issues. It has been 1 year since these issues started and honestly Admiral can't seem to do anything right. Issues: - Fraudulent third party claim for over £4000 excess work unresolved. I have provided images of the third party car at the time of the incident showing none of the extensive damages claimed for were present on the car at the time but Admiral have done nothing. -Admiral extremely pressuring me with Copart to give them my car for scrap without explaining that I could retain the car. -Admiral applying the wrong category for write off. Then saying they have corrected when they haven't (which would have got me in trouble with the DVLA). I checked myself and found that they still had not put the correct category on. -Admiral never starting proceedings with third party insurer to recover excess (incident in February 2024). They like sending emails and saying they've done all they can. So you will be without your excess for months. - Admiral complaints team seem to be over burdened. They do not reply to emails or investigate concerns. If they do reply they will not Get your complaint in early so that you can take them to Ombudsman instead. -Admiral privacy team does not provide all phone calls as part of a subject access request. It will be the phone calls that you actually need (the ones where they pressured you or made mistakes) that they will not provide. This is illegal. My premium has increased and I am at least £600 down. Save your money and go to a competent insurer. Read more Read less

I bought travel insurance from Admiral, it covered Russia and the countries I visited. I felt bad in Turkey, the same day I went to... I bought travel insurance from Admiral, it covered Russia and the countries I visited. I felt bad in Turkey, the same day I went to Russia and it turned out that I had Covid. the admiral rejected the claim because FCDO has advised against all travel to Russia. moreover, I had to shorten my trip and come back when I recovered, all tickets were lost... they are a very fake company, if you want to be cheated, get insurance with ADMiRAL. It's not my fault that I got sick and lost a lot of money, that's what insurance is for in such cases. I feel discriminated against Isn't professional Read more Read less