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Admiral reviews

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Rated Excellent 4.72/5

Admiral reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 36,093 product reviews

Average score of 4.72/5
5 star
85%
4 star
12%
3 star
1%
2 star
0%
1 star
2%
Reviews for Admiral have trended negatively over the past 90 days

Latest positive rating

5/5

Very easy to buy and adjust policies.

Very easy to buy and adjust policies.

{"display":"Hugh Hegarty","full_name":"Hugh Hegarty","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1307545.png"}}'s avatar
Car insurance
Hugh Hegarty 30th September 2025

Latest negative rating

1/5

littlebox policy

The little box app having issues recording trips. In this case, you need to call customer care every two weeks, otherwise admiral will terminate your... The little box app having issues recording trips. In this case, you need to call customer care every two weeks, otherwise admiral will terminate your policy. Customer service tell you some troubleshooting steps, and ask you to take short trips to test it that's resolved. The steps never worked for me. one liner feedback, think twice before you get littlebox policy. I personally don't recommend littlebox. Read more Read less

{"display":"Somanath B","full_name":"Somanath B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
LittleBox
Somanath B 19th October 2025

About Admiral

Admiral is an award-winning UK based insurance company.

Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.

Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.

Admiral at a glance

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Reviews for Admiral

Showing 11 of 36093 company reviews Last reviewed within 7 days

littlebox policy

LittleBox 19th October 2025

The little box app having issues recording trips. In this case, you need to call customer care every two weeks, otherwise admiral will terminate your... The little box app having issues recording trips. In this case, you need to call customer care every two weeks, otherwise admiral will terminate your policy. Customer service tell you some troubleshooting steps, and ask you to take short trips to test it that's resolved. The steps never worked for me. one liner feedback, think twice before you get littlebox policy. I personally don't recommend littlebox. Read more Read less

Rated Terrible 1/5
Read more product reviews

cheap and easy to get insured but check the small print

Home insurance 16th October 2025

They may be cheap and easy to get insured but trust me- check the small print!!!! After submitting a claim I was asked for photos... They may be cheap and easy to get insured but trust me- check the small print!!!! After submitting a claim I was asked for photos and invoices for tools that were stolen from my shed! Like you take photos of yourself with tools etc. The communication through the process was terrible with me having to chase them constantly as to what was happening with my claim! After 7weeks I was informed I would not be settled for my stolen tools! Get a different insurance provider! Quick to take your money but will do anything to get out of paying should you unfortunately need to claim! Read more Read less

Rated Terrible 1/5
Read more product reviews
  • 1/5

    Awful travel insurance provider.

    Awful travel insurance provider. I made a claim within 1 week of my return from holiday when i realised i've lost my designer sunglasses and... Awful travel insurance provider. I made a claim within 1 week of my return from holiday when i realised i've lost my designer sunglasses and Airpods. i was told my claim was rejected because it wasn't made within 24 hours. Please tell me who's going to realise they've lost a non-essential item/belonging within 24 hours of a return holiday? Bare in mind, I've provided all proof and documentation they've asked for to substantiate my claim. No my claim has been thrown out, I'm left out of pocket on sunglasses and Airpods which was the whole reason why I paid for Gadget cover in the first place!! What's the point if paying for travel insurance if it doesn't do what it says on the tin? Waste of money. Do not bother using Admiral. Go somewhere else. Read more Read less

    {"display":"Mike R","full_name":"Mike R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Mike R 9th October 2025
  • 1/5

    Avoid this insurance

    Booked holiday for 13 august but had heart attack 2 weeks before departure date had to cancel as i had heart by pass operation when... Booked holiday for 13 august but had heart attack 2 weeks before departure date had to cancel as i had heart by pass operation when claimed for money back they looked for any excuse to reduce the amount even for medical that was not ongoing in the end they reduced the payment by 69% over a thousand pounds my advice is avoid this non understanding company go elswhere Read more Read less

    {"display":"Ian c","full_name":"Ian c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Ian c 7th October 2025
  • 1/5

    Avoid Admiral! Terrible!

    Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other... Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other driver was fully at fault but refused to cover all the damage, ignored clear evidence from my dashcam and Land Rover app, and left me without a car while the complaint drags on. Extremely disappointing and unfair treatment. Read more Read less

    {"display":"Chunpeng ","full_name":"Chunpeng ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Chunpeng 3rd October 2025
  • 5/5

    Very easy to buy and adjust policies.

    Very easy to buy and adjust policies.

    {"display":"Hugh Hegarty","full_name":"Hugh Hegarty","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1307545.png"}}'s avatar
    Car insurance
    Hugh Hegarty 30th September 2025
  • 1/5

    I wanted to renew my car insurance, but they forced...

    I wanted to renew my car insurance, but they forced me to buy a home insurance package to get a discount. The company automatically renewed... I wanted to renew my car insurance, but they forced me to buy a home insurance package to get a discount. The company automatically renewed my home insurance without my consent. Since I no longer live at that address, the payment failed, and the matter was referred to the DVLA. I ended up getting a fine due to the company's fault. This is terrible service." Read more Read less

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302745.png"}}'s avatar
    Car Finance
    Anonymous 17th September 2025
  • 5/5

    Very quick and easy online travel insurance.

    Very quick and easy online travel insurance. Lots of cover options and add ons. Highly competitive pricing. I took out a 1 year multi-trip policy... Very quick and easy online travel insurance. Lots of cover options and add ons. Highly competitive pricing. I took out a 1 year multi-trip policy for travel in 'Europe' (I was going to Morocco initially). Happily, I haven't needed to use it so I can't tell you what making a claim is like. Read more Read less

    {"display":"Chloe D","full_name":"Chloe D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Chloe D 16th September 2025
  • 5/5

    Quality Provider

    Able to get my quote online, very reasonably priced and comprehensive cover. No issues as of yet to claim however portal if I need to which is fantastic

    {"display":"PeterZolly","full_name":"PeterZolly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    PeterZolly 16th September 2025
  • 5/5

    Cheapest for car & home Insurance

    Cheapest for car & home Insurance

  • 4/5

    No problems, but a suggestion

    In general, I have no problems whatsoever with Admiral as an insurer. They are professional and courteous, and I feel safe with them as my... In general, I have no problems whatsoever with Admiral as an insurer. They are professional and courteous, and I feel safe with them as my insurer. The only issue I have is with the telemetrics on the app; despite scoring gold for every single drive I do, I still get an overall score of silver/bronze. My job means I travel frequently as a passenger in other people's cars - I used to diligently change my status to "passenger" for those journeys, but this seems to make no difference, as these journeys are the only reason I can see for my score not averaging as gold. As a gold score would possibly bring my premium down, I feel slightly cheated that this process isn't as accurate as it could be and this could do with looking into. Read more Read less

    {"display":"sb1447","full_name":"sb1447","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    sb1447 12th September 2025

    Products from Admiral

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