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Admiral Insurance Reviews

Ratings based on 280 reviews Last review 3 days ago
3.97 / 5Great overall rating

Admiral Insurance reviews written by our Smart Money People can help you to find out more about life as an Admiral customer. If you have experience of Admiral, write your Admiral review today. With your reviews, we can increase trust and transparency...

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Admiral Insurance reviews written by our Smart Money People can help you to find out more about life as an Admiral customer. If you have experience of Admiral, write your Admiral review today. With your reviews, we can increase trust and transparency in Financial Services.

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Your Admiral Insurance Reviews (280)

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17th September 2017

Professional and Efficient

I have held a multi car policy with Admiral for several years now and have always found them a very professional outfit to deal with. They have always matched or more often bettered renewal quotes if I have looked elsewhere and the online portal for...

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I have held a multi car policy with Admiral for several years now and have always found them a very professional outfit to deal with. They have always matched or more often bettered renewal quotes if I have looked elsewhere and the online portal for documents is a very user friendly platform to view your policy and other related items.

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7th September 2017

Does what it says on the tin!

I have been with admiral for many years now, and they were good to me the one time I had to make a claim after a burglary. I thought it would be a long drawn out process and that I wouldn't actually get the full value of the things I had lost, but how...

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I have been with admiral for many years now, and they were good to me the one time I had to make a claim after a burglary. I thought it would be a long drawn out process and that I wouldn't actually get the full value of the things I had lost, but how wrong I was! Admiral were great. So efficient and I got the money I was entitled to. Would recommend!

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7th September 2017

Does it's job

The insurance itself is fine and is big standard car insurance, the only element of admiral that frustrated me every year is the way they always send a much higher renewal quote even though we haven't claimed or have ever claimed. If you don't phone...

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The insurance itself is fine and is big standard car insurance, the only element of admiral that frustrated me every year is the way they always send a much higher renewal quote even though we haven't claimed or have ever claimed. If you don't phone then this adutomatically renews which means you are being ripped off. I hate the fact I have to play a cat and mouse game with them over price, even after being a customer for 8 years. Last time they tried to up my £380 to £590'but only lowered it to £243 after I provided a quote from the AA.
This to me is inadequate service and an unnecessary burden to loyal customers.

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6th September 2017

Convenient and great incentives

The lady who dealt with setting up my policy was incredible. She was extremely helpful and whilst she offered other products was not pushy at all. I ended up getting an awesome deal on my home insurance as well (£9 per year). Really impressed - let's ...

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The lady who dealt with setting up my policy was incredible. She was extremely helpful and whilst she offered other products was not pushy at all. I ended up getting an awesome deal on my home insurance as well (£9 per year). Really impressed - let's see if they are as open when it comes to renewal...

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6th September 2017

Great value for money but disorganised!

I renewed my multi-car policy and changed my payment card details at the same time. When it came to the renewal date, the premium was taken from my previous card details so I called Admiral, they refunded the premium and said they would call me in 2...

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I renewed my multi-car policy and changed my payment card details at the same time. When it came to the renewal date, the premium was taken from my previous card details so I called Admiral, they refunded the premium and said they would call me in 2 weeks to make sure I had got the refund and to take my payment. Except that 2 weeks later their automated system took the premium - again from the previous card details! This time they refused to refund the payment as their accounts department wasn't open (and wouldn't leave them a message to correct their mistake) and said I had to tell my bank to refuse the payment! I saved money on my car insurance but not my bank balance!

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4th September 2017

Three years with Admiral car insurance

Admiral have consistently been the best and cheapest provider for me for three years now. I always do all the usual comparison sites but I have not got it any cheaper. Their website is easy to use compared to some. It is very explanatory showing...

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Admiral have consistently been the best and cheapest provider for me for three years now. I always do all the usual comparison sites but I have not got it any cheaper. Their website is easy to use compared to some. It is very explanatory showing details of what is included in the price. I purchase my breakdown cover, at a good rate, from them too. This saves me having to get it separately. I have used their customer service line when I have wanted to add a driver or just ask questions about my cover. They have always been very helpful and polite. Overall, car insurance with Admiral has always been a ver good experience.

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