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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
50% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Professional Service

5
They really have time for the customer and explain in detail whatever your question is. Reviewed on: 18th August 2023

Great Service

5
I have home, car and family cars at different addresses. I think it's fabulous and easy to do plus gives us all discounts. Customer service is excellent. Reviewed on: 18th August 2023

Simple to organise, good customer service

5
We do tend to shop around for insurance each year, though Admiral have come out best option a couple of years in a row so we have stayed with them. So far so good and we’ll definitely consider them again in future. Reviewed on: 18th August 2023

Good service

5
I have had no hassles and could easily contact a customer service agent to assist with any queries. Reviewed on: 18th August 2023

Reliable, flexible, great value

5
My car insurance has been very reliable, with often offers for various things, always helpful on the phone, great prices compared to other places Reviewed on: 18th August 2023

Happy with insurance

5
Absolutely perfect Reviewed on: 18th August 2023

5star provider

5
Helpful and Friendly staff Competitive prices and rewards Reviewed on: 18th August 2023

Car Insurace

5
Great cover,great price,great service. Reviewed on: 18th August 2023

Great customer service

5
Polite knowledgeable helpful staff. Admiral law were amazing after a recent no fault of my own accident Reviewed on: 18th August 2023

Admiral best car insurance

5
It was a very simple process buying insurance with Admiral and most importantly was the cheapest on the comparison site Reviewed on: 18th August 2023

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