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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

50% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Friendly customer support advisors

Helpful & friendly customer support advisors. No pressure to buy products with this company either. Great for matching other company offers where possible. Reviewed on: 18th August 2023

Admiral keeps in touch.

Up to now experience with Admiral has been excellent I got in touch with them on the phone. They were very understanding and helped to sort out a problem. Gave good advice. I was reassured. Reviewed on: 18th August 2023

Services

Amazing customer service. Overall satisfied. Reviewed on: 18th August 2023

Reasonable

Admiral gave me a much lower cost for our insurance. They’re competitors were a lot higher Reviewed on: 18th August 2023

Great, simple service.

Never had a problem, if ever I have needed any help they have been so helpful and pleasant to talk to. Reviewed on: 18th August 2023

Amazing insurance

Easy to navigate and good insurance prices for a provision driver, good trip section of the app to track your driving Reviewed on: 18th August 2023

Amazing

Admiral have an easy to use website and always available to answer any questions or queries Reviewed on: 18th August 2023

Most reliable

I am so comfortable being insured under admiral for my car insurance. They have always been professional and reliable and I am reassured that I am in safe hands under any circumstance! Reviewed on: 18th August 2023

Admiral team

I am delighted to express my utmost satisfaction and gratitude for the exceptional service I have received from Admiral Car Insurance. Over the past [X] years, my association with Admiral Car Insurance has been nothing short of extraordinary, and I wholeheartedly award them five stars for their unwavering commitment to customer care, personalized attention, and remarkable efficiency. From the very beginning, Admiral Car Insurance displayed a level of compassion and personalization that truly stood out. Their representatives, who were incredibly knowledgeable and warm, made me feel valued as a customer and took the time to understand my unique needs. The experience was not merely transactional; it was a genuine human interaction that left a lasting impression. What truly distinguishes Admiral Car Insurance is their remarkable dedication to providing the best possible coverage at competitive rates. Not only did I find their policies comprehensive and tailored to my requirements, but the affordability aspect was never compromised. Admiral Car Insurance strikes the perfect balance between quality and value, making them a standout choice in the industry. Navigating their website and managing my policy has been an absolute breeze, thanks to Admiral Car Insurance's user-friendly interface. It's evident that they prioritize the convenience of their customers, further emphasizing their commitment to a caring and personal experience. Admiral Car Insurance's claims department has consistently exhibited exceptional efficiency, their team act swiftly, guided me through the process, and alleviated any concerns I had. This level of support is a testament to their caring approach and dedication to their customers' well-being. In summary, I consider my association with Admiral Car Insurance a truly fortunate one. Their commitment to providing an exceptional, caring, and personal experience is unparalleled. They have not only earned my trust but also my heartfelt recommendation. Without a doubt, I award Admiral Car Insurance a full five stars for their outstanding service and genuine concern for their customers' welfare. Reviewed on: 18th August 2023

Admiral multipolicy

I have been with Admiral for many years with no issues at all. I ring every year to negotiate my renewal and always get a good deal. Reviewed on: 18th August 2023

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