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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Great Company!

I have been with Admiral for a while now and have had a great overall experience, customer service is amazing too. I have multi cover and get great savings. Definitely not outdone recommend! Reviewed on: 18th August 2023

A loyal customer

I have been an Admiral customer for seven years. Customer service is outstanding, the website is simple to use and covers everything I need. Value for money is very important to me especially for a 5 star company . I am a very happy customer. Reviewed on: 18th August 2023

All good lots of help.

Add a nice chat very helpfull I thank the lady. Good luck. Jimmy Reviewed on: 18th August 2023

Good service, nothing against it

Good service in the past years I have bene with Admiral, never made a claim so far but they have been helpful even for just a quick conversation on the policy. Reviewed on: 18th August 2023

Friendly, competitive insurance company

We have a multi car insurance policy after the advisor recommended it. It saved us money and is more convenient to manage! A great policy initiative. Reviewed on: 18th August 2023

very good

multi insurance discount.easy connection Reviewed on: 18th August 2023

Content customer

My only reason for not grading Admiral higher was that the eventual cost took a phone call to achieve. Having reviewed my details and applying all relevant discounts, the cost of insurance was very good. The communication has always been professional but friendly and conducted in the UK. Reviewed on: 18th August 2023

Great price for multi cover

I rang up and gave them the best prices I could find for individually insuring both cars and the house. They were able to pretty much match it with the same level of cover but the convenience of having all the insurance in one place. Call handlers were really nice and patient too. Reviewed on: 18th August 2023

Best price and great customer service

I've been with admiral for a few years and have always found them to be incredibly competitively priced. We've had a few car troubles in the past few years and have had to switch our car. Admiral have been great with handling switch overs and even talking us through our new electric policy. Cannot recommend highly enough Reviewed on: 18th August 2023

Easy to sign up, poor communication

I like that it's easy to sign up, renew, and manage online, and that there's a multi-car bonus. But when I needed to claim after a deer emerged from a hedge and ran into my headlamps, it was a mission. I was not told how to handle the process (my first ever insurance claim, I needed much more handholding!). The repair network chose a garage 45 miles away from me, so I had to make very careful arrangements to get the damaged car there! It then took several weeks to get an appointment, and I had to call several numbers to reach several departments to get to the right person to escalate my case. I'll change services when it expires unless it's cheaper to remain. Reviewed on: 18th August 2023

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