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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Admiral are admirable

Always easy to deal with, both online and in person. I’m confident I always receive competitive premium rates. Reviewed on: 18th August 2023

great product overall

Pros: Admiral Car Insurance stands out for its comprehensive range of coverage options suited to diverse needs. Not only are their policies competitively priced, but they also offer fantastic value when combining multiple products, ensuring customers get the best deal. This bundling option can lead to significant savings, making it a major plus for those looking to consolidate their insurance needs. Additionally, their online portal is user-friendly and streamlined, offering easy access to policy details and a seamless claim submission process. Cons: Despite the many positives, one area that needs attention is their phone support service. Waiting times can be extended, which can be inconvenient for customers trying to resolve issues or inquire about policies. Enhancing the efficiency of the customer service team, either by expanding it or implementing a more effective call management system, would significantly improve the overall customer experience. Reviewed on: 18th August 2023

Customer service is great.

Customer service is helpful and offer solutions to help reduce the policy cost where applicable. Reviewed on: 18th August 2023

Reliably good

I’ve been with Admiral since I learnt to drive, and have never left because of their affordable prices and good coverage for my needs. Reviewed on: 18th August 2023

Fair settlement on claim for stolen car

My wife’s classic Mini was stolen off our driveway and never recovered. Admiral used an independent company to assess the value and the settlement was very fair. Reviewed on: 18th August 2023

Great cover at great prices

Admiral offer the best multi cover for home and car insurance. Affordable and easy to contact Reviewed on: 18th August 2023

Excellent customer service

Had a chat at renewal time, very helpful, competitive quotes Reviewed on: 18th August 2023

Good price and good service

The customer advisor was excellent, really helpful. Reviewed on: 18th August 2023

Up-to-date

It is not easy to keep up with everything that changes in the fast moving time like ours. Admiral makes a great job for you via their informative newsletters. I read them because I do not want to get in troubles on the roads. Reviewed on: 18th August 2023

Great customer service

Had to write off my car - due to a drunk driver - Admiral talked me through the whole process, put me at ease and communicated at every stage. The whole process was far less stressful than I expected! Reviewed on: 18th August 2023

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