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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Reasonable increase

As I have not had to make a claim in the first year of being with Admiral, I cannot review their claims procedures and hence I have given them 4 stars because I feel that my experience is limited. However, setting up our insurance cover (which includes home contents) was very well handled by the agent back in 2022, I remember. He was very thorough, helpful and patient. Now that the first renewal has come up, I was nicely and gratefully surprised to see that although it was an important increase, it was still less than comparable covers offered by other companies at present. I hope to remain a happy customer for many more years and to see a real crackdown on those who drive without insurance, as the accidents they are involved in have an impact on all our premiums. Reviewed on: 18th August 2023

Quality Service

Quick and efficient service with a helpful team based locally Reviewed on: 18th August 2023

Price hike for no fault accident

I had someone drive into the back of me when I had been stopped much longer than they should have needed to see that I had due to an oncoming lorry on my side of the road. At my subsequent renewal they explained the huge increase in premium by saying I had put myself in harms way so was considered higher risk! At no time did they ask for the circumstances of the accident, just decided the idiot behind me not concentrating was my fault and I should have avoided them. I know all premiums have risen but this was ridiculous and I will definitely shop around on next renewal. Other that that however I had no complaints. Reviewed on: 18th August 2023

Better than most

With car insurance and home insurance (multicover), I find Admiral's cover to be fair and reasonable and their offers for continuing customers especially to be better than most providers I have come across. Reviewed on: 18th August 2023

Good introduction rates and good service

Very simple to get quotes and sign up. Very polite and helpful staff at the end of the phone and a good clear app to track our multi insurance policies. Saves to have multi insurance Reviewed on: 18th August 2023

Efficency

Good prices , amazing up and live updates of your policy Reviewed on: 18th August 2023

Great service and value

Fantastic service , really easy to navigate online. Competitive and informed well re products and services Reviewed on: 18th August 2023

Good but expensive

costs jump up a lot each year, but good Reviewed on: 18th August 2023

Price matched

Disappointed that renewal price went up dramatically, but price as a new customer was nearer to previous premium. After speaking to Admiral on the phone, they did price match, but I thought that this wasn’t supposed to happen (renewal price should be same as that for new customers, not more expensive) Otherwise, cover levels, communication and customer service are all good Reviewed on: 18th August 2023

Can't Touch This

As the title says. Admiral has the best insurance and at affordable prices. No other service providers can touch this. Reviewed on: 18th August 2023

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