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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22437 reviews)

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4.60

Based on 22,437 reviews, last reviewed 29th Jun 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral consistently provide excellent customer serv... Admiral consistently provide excellent customer service and value for money Reviewed on: 29th June 2026

Latest lowest rating:

1

Absolutely disgraceful insurance company! Absolutely disgraceful insurance company! Absolutely zero support! When I asked for help, I wad told to contact the 3rd party insurers. I had to do al... Read more Reviewed on: 16th June 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

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Admiral Car insurance reviews (22437)

Great customer experience

I have only been with Admiral for a few months but have already received great customer service and the website is very efficient and easy to use :) Reviewed on: 2nd August 2020

Mixed experience

The admiral app doesn't fully work which can be annoying but the online chat is very quick and helpful. Had an issue with a claim being made against me and as it was an old claim that reopened admiral didn't inform me and I only found out by ringing them about a renewal which I felt was poor service. The people working at the call centres are always very nice and have tried the best to help me whenever there has been an issue. I've never had to wait too long for customer support which is positive. Over all I've had a mixed experience with Admiral. Reviewed on: 2nd August 2020

Review

Excellent customer service, nothing is too much problem with them. Supported people during lockdown and gave money back. Reviewed on: 2nd August 2020

A trust worthy car insurance

They've been informative throughout lockdown Reviewed on: 2nd August 2020

Great service at a great price.

After being with another company for a lot of years I felt I was getting ripped off when I tried to insure my daughter and granddaughters car. I phoned up admiral and changed all my insurances over to them and saved over £1,000 on the first year. My daughter had a small bump a year ago that was not her fault, Admiral took care of everything an it didn't affect the no claims bonus. Now that's what I call a great insurance company,there when you need them. Reviewed on: 2nd August 2020

Mrs lalita dhokis

very pleasant and quick customer service with an excellent car and home insurance Reviewed on: 2nd August 2020

Great, always helpful.

I have been with Admiral for almost 3 years and never had a problem with them. Highly recommend. Reviewed on: 2nd August 2020

Insuranced at reasonable price

Reasonable cost for insurance, price matched against other websites and pleasant customer service. Reviewed on: 2nd August 2020

Easy and friendly

Best price and good customer service. Reviewed on: 2nd August 2020

Best ever car insurance company I dealt with

I have multi car policy. We have 8 cars in our household. I have been dealing with Admiral for several years now. So easy to deal with any help needed either online or by phone. The quality and the standard of service is second to none. Reviewed on: 2nd August 2020

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