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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.60 (22443 reviews)

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4.60

Based on 22,443 reviews, last reviewed 19th Jul 2026

No new 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

Admiral customer service is outstanding. Admiral customer service is outstanding. Every time I've rung them, whether with a straight forward or complex query, their staff have taken their t... Read more Reviewed on: 19th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22443)

Review of the Admiral, Car insurance:

Keep coming back to them

Overall Admiral keep offering the best price on the market, good product with a good level of cover. On the occasion you claim they are quick and efficient to handle your claim. The one fly in the ointment is the online/app servicing of your account is poor with continued issues and problems. But overall good product and service. Reviewed on: 24th August 2023

More inconvenience and grief

Claim number ending 142. Had a claim going through which was all sorted and i got paid out. Then I recently received the pay out again (almost £8000). It is proving very difficult to give the money back. I did an online chat and they said they couldn't do anything until they could see it had gone out twice on their end. Then I did another online chat and they said they would pass a note on to the accounts team. The accounts team then called and I asked them to call me today (2/6/23) between 1pm-2pm (my lunch break). Nobody has called and this is distressing enough as it is, as this claim was to do with a car crash. I just wanted to get this sorted as it's going on and on. I do except some compensation for the distress and inconvenience that this has been causing. Reviewed on: 2nd June 2023

Avoid at all costs

It's been two months since my car was damaged outside my garage as a result of a crime that occurred. It has still not been fixed. I was told that this would not impact my no claims bonus as the accident that occurred was not my fault and was told I would get a letter to evidence this. I just recieved the letter and it says the complete opposite. My insurance is now up for renewal and they have asked me to pay £1700, which is an increase of more than £500!!! Absolutely shocking. I will be switching insurance providers and urge others to AVOID Reviewed on: 1st June 2023

No repair network

3 months after my accident and my car is still not repaired. There seems to be a problem with their repair network and I’m not the only one who’s been waiting this long. I’ve called multiple times just to be palmed off and told to wait for a repair date that never comes. Avoid at all cost ! Reviewed on: 1st June 2023

Good but put the prices up

I was with Admiral for a year and had no issues with them. The time came to renew and the monthly direct debit went up. I then went to Compare the Market where I found a better deal (which happened to be the company I was with a year previous, before I signed up with Admiral). Reviewed on: 1st June 2023

an amazing car insurance

Amazing car insurance, reliable, affordable and has helped me improve my driving! 10/10 recommend for everyone and anyone looking for a cheap car insurance Reviewed on: 31st May 2023

Great for car insurance

I have been with Admiral for a few years and I find them very good for car insurance. They are always happy to talk when it comes to renewing the insurance to make sure I can get the best price. Reviewed on: 31st May 2023

Amazing Service

So so helpful. Would happily recommend to anyone Reviewed on: 31st May 2023

Easy to use and great value

I have been with admiral for 3 years in total. When it came to renewing they doubled my premium but after getting a quote elsewhere and informing admiral they matched it and I paid the same two years running. It’s easy to add modifications and to see everything on the app. Reviewed on: 31st May 2023

Prices increased but discount given.

£130 increase in renewal, rang and got a discount of £60. Reviewed on: 31st May 2023

Been pretty good to me. No problems

Had them for roughly two years. Not had any issues. I wasn't happy when it came to renewal but when I contacted them they made sure I left happy. They even called me back to ask how I found everything. Never made a claim but did get my windows fixed. It was a strait forward process and I can only recommend Reviewed on: 31st May 2023

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