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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
200% increase in 5 star reviews
in the past 90 days
25% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

My Admiral experience

5
Helpful knowledgeable staff at the end of the phone. Easy transaction. Reviewed on: 24th August 2022

Cheapest available and easiest to contact

5
Admiral were by far the cheapest insurance for me and they have an app which is very easy to navigate and access your policies. When I have had to contact them, they answer the phones quickly and are extremely helpful and polite. Would highly recommend. Reviewed on: 24th August 2022

Quick helpful customer service

4
Had a few payment issues and called to speak with one of your agents. The first one wasn’t entirely helpful and left me no options… However I called back to rediscuss my situation and the new agent I spoke with was very helpful, broke everything down for me and we came to a happy conclusion for both ends. Win-win! Reviewed on: 24th August 2022

Great company

5
They are always professional and provide great service to my needs Reviewed on: 24th August 2022

Very responsive

5
Very responsive company. Quite easy to get the quote and support from the team is really appreciative Reviewed on: 24th August 2022

Super easy insurance

5
Really easy to contact about anything and give clear information unlike a lot of insurers! Never had a problem Reviewed on: 24th August 2022

Very Efficient

4
Easy to set up, very reasonable price. Reviewed on: 24th August 2022

Great service

5
Yearly renewal always cheaper than competitors Reviewed on: 24th August 2022

admiral is the best insurance company i have ever been with

5
I do really have an amazing time and good experience with admiral. I have been recommending admiral to most of my friends, and will continue to do so. in terms of customer service, when you call them, you get them in a jiffy. and their response is always very fantastic Reviewed on: 24th August 2022

Easy Company

5
Easy to set up and amend my policy, also helped me out when I hit a financial dip during. 100% would recommend Reviewed on: 24th August 2022

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