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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Reliable and efficient

A good bunch. Responsive on the phone, competitive in terms of price and flexible when renewing. And when we’ve had to call upon them, Admiral delivered. Reviewed on: 18th August 2022

Easy to do quote

Got a quote within 10/15mins and then did insurance Reviewed on: 18th August 2022

Great value, good customer service!

Good value and good customer service Reviewed on: 18th August 2022

Clear value for money and customer service

A great level of cover and options at a competitive price. This is combined with clear and concise communication, timely customer contact, and helpful service. Reviewed on: 18th August 2022

Good value

Always friendly, efficient and answers the phone quickly which is rare nowadays! Reviewed on: 18th August 2022

Good service very responsive efficient

Good price good service and good good website Reviewed on: 18th August 2022

Great service

Brilliant proactive service cheerful customer service Reviewed on: 18th August 2022

Fantastic

overall brilliant service fantastic car insurance for great prices Reviewed on: 18th August 2022

Great customer service

Great customer service and an easy to use mobile app. Competitive rates and good cover Reviewed on: 18th August 2022

Always helpful

Whenever I need to call them they’ve been helpful. When it comes to renewal they’re open and honest with prizes and getting a good deal. They’ve been easy to contact no holding on the phone, and people who answer are clear and helpful. Can’t fault them. Reviewed on: 18th August 2022

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