Smart Money People Logo

Admiral: Car insurance reviews

4.74
Based on 22,420 reviews, last reviewed 9th Feb 2026
97% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service competitive pricing Excellent service competitive pricing Reviewed on: 23rd January 2026
Mohammed yamin's avatar
Mohammed yamin

Latest lowest rating:

1

Awful terrible need diazepam for this lot No courtesy car no offer of payment no call backs won’t answer calls and when they do it’s f robots virtual assistance and clowns months in getting n... Read more Reviewed on: 9th February 2026
Bridget G's avatar
Bridget G

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22420)

Review of the Admiral, Car insurance:

Brilliant

4
Great multi car and house cover Reviewed on: 2nd September 2018

Easy to get quotes and ask questions via their conta...

5
Easy to get quotes and ask questions via their contact centre. Reviewed on: 6th September 2025

Easy to use online services, app is great too...

5
Easy to use online services, app is great for keeping info with me at all times. When I had an issue or wanted to alter the policy their customer service team have been brilliant I’d highly recommend them. We have multi car policy with them and also our home insurance. Reviewed on: 6th September 2025

Designed and Built to Scam

2
It seems that Admiral is deliberately set up as multiple subsidiaries so they can each blame each other and leave you stuck in the middle with no resolution in sight. They also seem to deliberately drag their feet and make any claim deliberately hard work so you give up and leave them holding the cash. Reviewed on: 5th September 2025

Good friendly service kind customer service I've re

5
Good friendly service kind customer service I've recommended to all my friends and family Reviewed on: 5th September 2025

Friendly helpful attitude of staff very helpful and...

5
Friendly helpful attitude of staff very helpful and informative Reviewed on: 5th September 2025

Good Pricing but not the best service...

3
Good Pricing but not the best service and help when you need it. Still could be cheaper and also feel that it is not worth using insurance if you have an accident due to the premium going up so much. Reviewed on: 5th September 2025

Quick response, reasonable premiums which is why I h...

5
Quick response, reasonable premiums which is why I have stayed with them. Reviewed on: 5th September 2025

Easy insurance

5
I contacted Admiral when I required car insurance and their staff discussed my options and how to reduce the cost of my insurance by linking my car and house insurance together. They were friendly and professional and kept me informed at all times. Reviewed on: 5th September 2025

Very easy to arrange cover at competitive price

5
Very easy to arrange cover at competitive price Reviewed on: 5th September 2025

Multi product cancelled with no warning!

1
Blackbox product cancelled without any emails or letters received. One letter received 3 days after end of 7 day appeal window so could not discuss. On top of that they had cancelled two other insurance policies (house and second vehicle) with no communication! Their complaints process was a tick box exercise for the FCA, they are not listening to their clients or improving Reviewed on: 5th September 2025

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Admiral?

  • Home insurance

    from Admiral 4.80 from 11769 reviews
    Admiral
  • Personal Loan

    from Admiral 4.77 from 1396 reviews
    Admiral
  • Landlord Insurance

    from Admiral 4.70 from 7 reviews
    Admiral
    View all products