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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

200% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Excellent

Can't go wrong with admiral, Happy customer :) Reviewed on: 15th August 2022

Easy to use

With admiral you get regular updates and an online account which is easy to use. Reviewed on: 15th August 2022

Great

Great service and always best price Reviewed on: 15th August 2022

Policy Perfect

Policy was taken out and suited my requirements, always easy to access my policy on line and user friendly. All documents clearly identified Reviewed on: 15th August 2022

to enter prize draw

to enter prize draw to enter prize draw to enter prize draw Reviewed on: 15th August 2022

Super easy to use

I was involved in a crash and Admiral were brilliant Reviewed on: 15th August 2022

Easy to deal with and very responsive when raising queries

Had a multi insurance with Admiral and then tries to negotiate one aspect of the policy to come into line with other offers and found admiral very willing to negotiate Reviewed on: 15th August 2022

Excellent Customer Service!

My annual quote came through, higher than others I'd sourced, and the representative I spoke too matched the quote so I could stay an Admiral customer. Reviewed on: 15th August 2022

Best car insurance company ever!

I have been insured with this company for many years and they are just always there for me when I need them! Reviewed on: 15th August 2022

brilliant customer service

Called to renew my car insurance quote and Mark was really helpful in getting me the best quote possible Reviewed on: 15th August 2022

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