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Admiral: Car insurance reviews

4.74
Based on 22,423 reviews, last reviewed 26th Feb 2026
300% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026
Lauren's avatar
Lauren

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026
Michaela H's avatar
Michaela H

About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

4
I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Admiral insurance

5
I’ve used Admiral for about 3 years now for my Car insurance and I couldn’t be more pleased. The customer service is always straight forward and very helpful I couldn’t recommend anyone more for Insurance than Admiral. Reviewed on: 15th August 2022

It was easy to use the quote system and complete the purchase but a bit frustrating due to my vehicle not being found as it was a new model

4
The process was easy to use and i did not require to speak to anyone because when i tried i was put into the usual queue. Reviewed on: 15th August 2022

Quick and easy

5
I have always jumped between insurance companies looking for the cheapest rate each year. I have to say the experience in signing up for Admiral was quicker than I am used to, which is helpful when you have a busy job and a new born! Reviewed on: 15th August 2022

Fantastic

5
Great value for money plus so helpful when needed. Always answer the phone within a decent time and super friendly on the phone. Would absolutely recommend! Reviewed on: 15th August 2022

Excellent service

5
Never had an issue with anything regarding my admiral insurance and I’ve found the app to be very useful and easy to use if I want to add another driver or view the details of my insurance! Reviewed on: 15th August 2022

Always best value for money

5
Always turn to admiral for insurance. Quick, easy and cheap. Website is great and it’s easy to keep track of your policies Reviewed on: 15th August 2022

Best car insurance provider

5
I have found admiral so easy to use and haven’t needed to switch as they have always offered the best price! Reviewed on: 15th August 2022

Fantastic

5
Admiral are a cost effective choice for insurance with excellent (and timely) customer service and a user friendly website! Reviewed on: 15th August 2022

Good

4
No problems so far, easy to get through on the phone Reviewed on: 15th August 2022

Straight forward, well communicated insurance.

5
I have a couple of policies with Admiral and have always been impressed with the service. The communication is clear, and the online account portal is easy to use. Reviewed on: 15th August 2022

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