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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.74 (22423 reviews)

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4.74

Based on 22,423 reviews, last reviewed 26th Feb 2026

300% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Jess, the customer service representative makes my day Last year, I purchased a one-year car insurance policy for my brother-in-law, who just relocated to the UK, through Admiral car insurance, using my ow... Read more Reviewed on: 26th February 2026

Latest lowest rating:

1

Not recommended Got this insurance provider for my car and after for my home- since beginning I have problems to log in in my policy- few calls to technical support- ... Read more Reviewed on: 16th February 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22423)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Friendly customer service

During my renewal, I spoke with a customer service agent to review my policy to ensure it was the best fit for me at the best price. Very friendly and helpful advice given. Reviewed on: 15th August 2022

Quick, efficient and friendly service

Always dealt with my query effectively and swiftly. I have experienced a very smooth service and been with the company for many years :) Reviewed on: 15th August 2022

Easy to use

I found it very easy to apply for my insurance and the price was reasonable.. Luckily I haven't had to use it. Reviewed on: 15th August 2022

Very accommodating and good level of cover for the money.

Always helpful, professional staff, and go over and beyond to help find the best deals for you Reviewed on: 15th August 2022

Good

Never had a problem, easy to contact and never long queues on the phone. Fair pricing Reviewed on: 15th August 2022

E Beattie

easy to organise and easy to understand Reviewed on: 15th August 2022

Great company

Will always try to find you the best deal! Good offers and friendly helpful staff Reviewed on: 15th August 2022

Consistent service

Good customer service, clearly explained terms, reasonable pricing Reviewed on: 15th August 2022

Brill insurance

Easy to access and quick application. Price is a tat expensive thought Reviewed on: 15th August 2022

What it says on the tin

Easy to change drivers and a very competitive price. Great communication and access to real people on call. Reviewed on: 15th August 2022

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