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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.59 (22438 reviews)

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4.59

Based on 22,438 reviews, last reviewed 10th Jul 2026

133% increase in 5 star reviews

in the past 90 days

25% increase in 1 star reviews

in the past 90 days

84%

13%

Latest highest rating:

5

I've not had any problem from this company. I've not had any problem from this company. Prices are reasonable. Reviewed on: 7th July 2026

Latest lowest rating:

1

RIP OFF ! Multi Car policyholder , put daughter - previously on policy - back on policy for 1 month (back from travelling) and was charged £220 ! Subsequently... Read more Reviewed on: 10th July 2026

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22438)

Review of the Admiral, Car insurance:

Truly customer focused

I’ve been with one other car insurer but always find myself coming back to admiral. I’ve been with the sister companies aswell and all I can say is that they appear to be customer focused. I haven’t yet had to make a claim but I’m sure that the claim experience would match up to the current service I am receiving. What shocked me was when they made a pledge to reimburse everyone £25 - this shows that they are not choosing to profit on the amount of money saved due to COVID. They want to reward their customers for sticking to the guidelines (which clearly showed was being adhered to via the companies outgoings on claims) Reviewed on: 2nd August 2020

Happy customer

Never had an issue, always a good price :) Reviewed on: 14th August 2022

Exceptional Customer Service!

I have had a positive experience whenever making contact with the call centre. The staff are helpful, courteous and very efficient. Reviewed on: 14th August 2022

Amazing customer service

I recently moved my fiancé onto a multi-car policy after we were unhappy with her previous insurance company. The American agent, Erin, was absolutely lovely and really helped put us to ease. She was incredibly detailed and thorough. Reviewed on: 14th August 2022

Fast acting and good customer service

Great at making sure the price matches others or better Reviewed on: 14th August 2022

100% recommend this company !

Great customer service, more affordable than other insurance, website is easy to navigate and account is super easy to update and change. Reviewed on: 14th August 2022

Great Car Insurance Company

Highly recommend this company because of verry good customer service Reviewed on: 14th August 2022

Good customer service and effective problem resolution but they're not always the cheapest for first-time drivers.

Ultimately, Admiral is a very good insurance company. I've been with them for a couple years now and the price is good - I was able to get full cover and other perks for much less than expected! During the few times I've needed to speak to someone, their customer service has been efficient and issues get solved quite quickly. However, I think they fall short with how much they charge new drivers; I would have liked to have insurance with them from day 1 but as a new driver the price was much higher than what was manageable- black box or not. Reviewed on: 14th August 2022

Excellent

Friendly helpful staff and a very easy process Reviewed on: 14th August 2022

Easy company to deal with

Easy and good value insurance - no complaints Reviewed on: 14th August 2022

Great

Very simple and easy to set up, friendly man came to fit my black box whilst i was at work so i didnt have to worry about going to the garage. Also a helpful app to keep an eye on all of your details. Reviewed on: 14th August 2022

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