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Admiral: Car insurance reviews

Name: Car insurance
Rating: 4.79 (22418 reviews)

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4.75

Based on 22,418 reviews, last reviewed 23rd Jan 2026

97% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

85%

13%

Latest highest rating:

5

Excellent service competitive pricing Excellent service competitive pricing Reviewed on: 23rd January 2026

Latest lowest rating:

1

Dire service, disgusting treatment, delays and games... Dire service, disgusting treatment, delays and games after purchasing Platinum (highest possible) policy with Admiral Insurance. I was hit while goin... Read more Reviewed on: 18th December 2025

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About this product

Admiral provide third party car insurance policies and four levels of comprehensive cover – Admiral Essential, Admiral, Admiral Gold and Admiral Platinum.

Admiral offer vehicle insurance policies for vans, young drivers, new and learner drivers, temporary drivers and delivery drivers. It also has a MultiCar insurance option.

Admiral car insurance reviews help you find out what it’s like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Car insurance reviews (22418)

Review of the Admiral, Car insurance:

ok

they cover a variety of possibilities but all for an added price. Reviewed on: 28th July 2023

Good enough I find everything a bit too automated an...

Good enough I find everything a bit too automated and its hard to get information from a real human at times especially for the price would expect to have a better personalised experienced Reviewed on: 5th September 2025

Insured my daughter with Admiral and she has a black...

Insured my daughter with Admiral and she has a black box fitted. Easy to install and download app, updates about her driving score is good and we paid a fair price too. Reviewed on: 5th September 2025

Never had an issue with admiral always been really g...

Never had an issue with admiral always been really good and great customer service! Reviewed on: 5th September 2025

Very simple and helpful, valued our car at a very fa...

Very simple and helpful, valued our car at a very fair price and it was simple to add additional drivers Reviewed on: 5th September 2025

Excellent customer service on the phone even if this...

Excellent customer service on the phone even if this year they weren’t the cheapest this year Reviewed on: 4th September 2025

Admiral Comprehensive Car Insurance that's worthless

Whilst insured comprehensively through Admiral, a woman driving round a corner unchecked hit my car head on. You could hear damage to both my power steering & the gearbox as well as damaging my front bumper, bonnet & wing. The car was drivable the short distance home, but after being repaired it was painted plain black & not metallic, the power steering was only listened to not investigated as per the York garage it was taken to. They repainted the bumper, returned the car with a loose headlight, still a whining driving pump & a gearbox was noisy. Finally when it was returned, a few months after the gearbox failed & I was forced to sell the car at a loss. Admiral throughout never listened or believed me or my wife of the issues raised. No apology was offered & the car repairer couldn't have been less interested. It was more about how quickly they could turn the car around. Reviewed on: 4th September 2025

Admiral.

Double booked travel insurance and refund was made with no additional fees. I have multiple insurances with them in one place. Reviewed on: 4th September 2025

5 Years of Reliable Service

I have been with Admiral Insurance for around 5 years now, and I’m consistently satisfied with their services. Their prices are competitive, and the renewal process is always clear and straightforward. The iPhone app is very user-friendly, giving me easy access to my policy details and documents whenever I need them. Customer service has always been quick, professional, and solution-oriented. I also went through a small claim process in the past, and Admiral handled it smoothly with excellent communication and efficiency. Overall, Admiral gives me peace of mind when it comes to my car insurance – a trustworthy and professional company that truly deserves 5 stars! Reviewed on: 4th September 2025

Increased my policy without giving me a reason and w...

Increased my policy without giving me a reason and when questioned about it they didn’t give a valid reason or apology Reviewed on: 29th August 2025

I assume, looking at the reviews most must be AI gen...

I assume, looking at the reviews most must be AI generated bots.This is a joke of a company. Closed when it should be open. Can't access policy online yet sends emails to me!. Loops you eternally to the online account which is not accessable. Phone number not working. Online contact link doesn't work. Will never use again Reviewed on: 16th August 2025

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