Write a review

Newsletter

Go to business site

Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.74 (11775 reviews)

View other Admiral products

4.74

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

Visit provider site Read all reviews See your review

About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

5 Months and no payout yet

We were burgled in November 2022 and it's been 5 Months. We haven't seen a penny. Ever week we have to contact them to find out what's going on and they pass the buck to Sedgwick. DO NOT INSURE WITH ADMIRAL Reviewed on: 14th April 2023

Credit Help

Until last month, I had poor credit scores that were in the 500s due to student loan in the past, but then I read some good reviews about this specialists so I did not hesitate to reach them on Fixmycredit At writeme c0m, They really did a good job. Negative items were erased from my report and my score went up to 250pt within few weeks. I will be forever grateful Reviewed on: 29th March 2023

3 months wait. No work started.

Water damage to home. Now uninhabitable. No work has even begun. Have complained to CEO. Still unresolved. 73yo with dementia, confused, upset and wanting home. Reviewed on: 10th March 2023

Great company

Been with Admiral years now. I've just got another great deal on home insurance. Reviewed on: 21st February 2023

Admiral want me back

Last year I cancelled my admiral house insurance. Because in their infinite wisdom they decided I'm incapable of accepting the price that I was quoted by them . I eventually got them to accept I don't do auto renewal and I was promised a phone call LAST YEAR I'm still waiting for your call. Admiral. Last week I received an email from them saying that they want me back??? Let me think about it.... When hell freezes over. I don't know if this clarifies the position with you perhaps you can actually phone me at your earliest convenience and I will be glad to hear your explanation of why you think I am incapable of deciding who I have for my insurance provider Reviewed on: 31st January 2023

Easy to set up and affordable

Never had a problem with them, but have never had to claim. Reviewed on: 21st January 2023

Boiler cover that doesnt cover the boiler

We had boiler cover for years and when it came to us claiming as our boiler decided to leak carbon monoxide they sent an engineer who said we need a new boiler BUT out boiler cover isn’t boiler cover as it states it’s boiler parts cover. If I had known it only covered parts I would have asked for one that covered the whole boiler but seen as I purchased boiler cover you would think it covered the whole bloody boiler. Will never purchase an admiral product again. Reviewed on: 19th January 2023

Admiral Platinum home emergency cover

After my boiler broke down supposedly covered under the above policy. We had two seperate engineers who could not fix the problem. When the cost rose to nearly £500 the maximum allowed per claim Admiral phoned to say in their engineers opinion the boiler was not repairable. Having been 3 days without heat or hot water. We contacted the manufacturers Vaillant. Within 2 hours one of their engineers turned up. He diagnosed the problem within 5 minutes fitted the part required from the spares he carries on his van. He then did all gas safety checks and the boiler was working normally. He said there is nothing wrong with your boiler. He charged us £299. Admiral your service is non existant. Thank you Vaillant you are exceptional. Reviewed on: 15th January 2023

Policy Renewal

Did not want to renew as policy expensive. However, Admiral are now saying I owe them money (through a debt collector), when I cancelled the renewal. Rip off merchants Reviewed on: 13th January 2023

Absolutely appalling

Left me with no heating or hot water. Reviewed on: 5th January 2023

Do you have a different Admiral product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from City Landlord 0.00 from 0 reviews
Landlord Insurance
from Direct Line 3.61 from 42 reviews
Home Insurance
from Chill Insurance 3.84 from 1 reviews

Want to see more from Admiral?

Personal loan
from Admiral 4.67 from 1398 reviews
Car insurance
from Admiral 4.60 from 22437 reviews
Van Insurance
from Admiral 4.50 from 145 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub