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Admiral: Home insurance reviews

Name: Home insurance
Rating: 4.73 (11775 reviews)

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4.73

Based on 11,775 reviews, last reviewed 11th Jun 2026

33% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

The best home insurance Great and reliable home insurance Reviewed on: 11th June 2026

Latest lowest rating:

1

AVOID IF YOU"RE A HUMAN BEING I think your accounts department are far too over enthusiastic about non payment of £3 which on that day I didn't have access to even £3 for my insura... Read more Reviewed on: 27th March 2026

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About this product

Admiral home insurance is available in three cover levels.

You can personalise your cover with optional extras, some are covered automatically under the Admiral Platinum and Admiral Gold home insurance policies. You can get a quote online for standalone buildings and contents policies or both combined.

Admiral home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Admiral before, you can also leave a review and share your experience.

Admiral Home insurance reviews (11775)

Review of the Admiral, Home insurance:

Friendly and helpful staff on the end of the telephone

I had to telephone regarding a leak from an upstairs flat. The Admiral employee I spoke to was kind, knowledgeable, professional and very helpful. She called back when she said she would and discussed my options with me. I was very impressed with the service. Reviewed on: 22nd August 2019

Try Admiral - they are excellent and very competitive

Every time I have dealt with Admiral, they have been excellent. Great customer service, good product at a fair price. Cannot fault them. Reviewed on: 23rd August 2024

Subsidence query.

Quickly resolved issue regarding potential subsidence. Reviewed on: 23rd August 2024

Admiral are excellent!

Admiral are excellent, reliable and trustworthy. They cover everything I need for a great and reasonable price. Reviewed on: 23rd August 2024

Went there for house insurance and ended up with a m...

Went there for house insurance and ended up with a multi policy for cars and house 20% cheaper than seperate policies and excellent customer service Reviewed on: 23rd August 2024

Rotten customer service and app.

I got an email saying the payment hadn’t gone through. I realised I forgot to change my card details after I got a new card from the bank. Changed then w, and confirmed the change in the bank’s app. Got another email saying the bank refused payment. Called the bank. No refused payment. They had a record of the authorisation. Called admiral. They say the bank refused. Told me to call them again. He seemed totally disinterested. I couldn’t do anything immediately. I was out. Checked the app when I got home. Card details were correct. I did a manual payment, and I went through. The app needs fixing, as does the website. Neither work properly on a mobile device. Reviewed on: 22nd August 2024

Good experience all round.

Good experience all round. Agent I spoke to was courteous and efficient. Quote was good value and cheaper than last years (with a different company). Reviewed on: 22nd August 2024

Have been with admiral for a few years, whilst price...

Have been with admiral for a few years, whilst prices have increased, they have not been excessive. I have stayed with them for the customer service Reviewed on: 22nd August 2024

Friendly, efficient and competitive

I've enjoyed very friendly and efficient customer service on the rare occasions I've needed it; their insurance portal is very good, their documentation is clear and concise and most of all they offer the best value. Reviewed on: 22nd August 2024

Happy with the service so far, good value

Happy with the service so far, good value Reviewed on: 22nd August 2024

Loyal customer

Very positive. Easy to contract and renew and never had any issues. Also, very good value when compared to others - we check every year. Reviewed on: 22nd August 2024

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