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Adrian Flux: Personal Insurance Broker reviews

Name: Personal Insurance Broker
Rating: 3.02 (148 reviews)

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2.49

Based on 148 reviews, last reviewed 29th Jan 2025

No new 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

43%

Latest highest rating:

5

Good customer service Someone always picks up the phone quickly when I call and Chen always help me! Reviewed on: 29th August 2023

Latest lowest rating:

1

Laid Up Insurance Problem I bought "laid up insurance" as I had temporarily lost my licence due to a sight defect. I had no idea how long I would be suspended for. The insuranc... Read more Reviewed on: 29th January 2025

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About this product

Adrian Flux is the UK’s largest specialist motor insurance broker but they also offer other types of cover.

Car insurance policies include cover for standard vehicles, kit cars, disabled and learner drivers, classic and high-performance cars.

Adrian Flux also offer general home insurance and cover for holiday, high-value and unoccupied homes as well as subsidence and flood risk.

Other policies include bike and van insurance, cover for motorhomes as well as key care and breakdown cover.

Adrian Flux Personal Insurance Broker reviews (148)

Review of the Adrian Flux, Personal Insurance Broker:

RIP OFF AGENTS

These guys seem to work within their own rules and scam people for money. I can honestly say I have never dealt with such incompetence and deceit. Must suggest people avoid. Reviewed on: 20th July 2024

rip off cancellation policy

Very disappointed. Took out classic car insurance last month for one year at a cost of £99. Have now sold the car and asked to cancel the policy. They claim there is no refund! This is absurd. £25 admin fee, £18 expenses fee leaves £56 which apparently is below the threshold for refund! Daylight robbery. wont ever use them again. Reviewed on: 13th April 2021

Great insurance

Great product at a great price. Always helpful on the phone and never had an issue. Reviewed on: 18th February 2021

Mr Henry dufficy

Gave been with Adrian flux insurance for years now always help full and give great deals on both my car and camper van Reviewed on: 18th January 2021

AVOID

AVOID like the plague. No customer values, awful customer care, you pay a deposit to find with a day the policy was refused and somehow you owe Adrian Flux £152 to cancel. SCAM COMPANY. Reviewed on: 14th December 2020

Amazing Customer Service

I have dealt with Adrian Flux for a few years now for my car insurance. They are amazing and have great prices and amazing customer service! I will continue to recommend these to family and friends Reviewed on: 16th September 2020

Rip off merchants

If i could give zero stars i would, i paid £420 for my insurance, sold car 16 days later and they wanted to give me only £120 back as a cancellation. Avoid at all costs! Reviewed on: 17th July 2020

Great price great customer service

After trying many different insurance companies and compare websites Adrian Flux has the best price and cover by far. Customer services always helpful and if you do need them they are there to help. Reviewed on: 29th June 2020

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!!

AVOID Adrian Flux!!! DAY LIGHT ROBBERY!!! My instructor has introduced this company, he paid for just over £60 per month of learner insurance for his daughter, than he sold the car to me, and I have to pay £220 for 1 month learner insurance police with Adrian Flux on Fri (31/01/2020) for same car. Unfortunately the car broke down today (03/02/2020), so rather than waste the £220 for one month, I thought that I could cancel within 14 days and get money back. Guess what, NOT POSSIBLE...... Literally daylight robbery. Beware, avoid. Reviewed on: 3rd February 2020

Rip off

When taking out the insurance for my lodge I was impressed with how competitive the quote was. However I cancelled the policy as the lodge was sold and was gobsmacked at the charges they impose. In total £55. Would definitely NOT recommend Reviewed on: 15th January 2020

Efficiency. Value. and friendleness

MY request for motorhome insurance was handled with speed, friendleness and the cost was much lower than I expected. They have been in regular contact checking that all had gone well and was I happy with their service. A pleasant experience. Reviewed on: 23rd November 2019

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