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Aegon: Pension reviews

Name: Pension
Rating: 2.03 (213 reviews)

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1.62

Based on 213 reviews, last reviewed 4th Dec 2024

No new 5 star reviews

in the past 90 days

133% increase in 1 star reviews

in the past 90 days

15%

12%

68%

Latest highest rating:

5

Good company to have your pension with I have used this company for my pension for a few years now with a couple of employers was also easy to move to one place very quick and easy process Reviewed on: 22nd August 2023

Latest lowest rating:

1

Been with Aegon over 15 years. Been with Aegon over 15 years. Put one of my pension funds elsewhere recently. It has made more in one month than Aegon in over 15 years. Aegon los... Read more Reviewed on: 4th December 2024

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About this product

Aegon offered a Retiready Pension which was withdrawn for new customers from December 2023. For existing customers, it has a maximum service charge of 0.5% per year.

Aegon also provide workplace pensions through Aegon Retirement Choices. The UK-based Aegon Assist team can guide customers through retirement options.

Aegon Pension reviews help you make a smart buying decision. If you’ve used Aegon before, leave a review of your own and help others understand what it’s like to be a customer.

Aegon Pension reviews (213)

Review of the Aegon, Pension:

Appalling service ,

Appalling service ,husband been trying to get his pension and some draw down since December. Complain made and the sent £150 to his account to apologise and uphold his complaint. Now say they can’t confirm his account ( which thé have paid into ) therefore can’t send his money . Interest list in the period December to now is approx £800 . They are profiting from his money. As he has had major heart surgery and TIÀs this is causing extreme stress. Reviewed on: 5th November 2024

30% loss since Dec 2021

Poor customer service, site very difficult to navigate and most importantly very bad performance. Fund value in Dec 2021 250K and now 175K in Sept 2022. Investment with another pension provider has resulted in much lower losses during an unsettled economic climate (8-10 %) so it proves that there are better places to invest instead of Aegon pensions. AEGON's life styling is supposed to be low risk investment and yet it has failed badly!! Reviewed on: 20th September 2022

In shock!

Finally received some information concerning my pension after several attempts. It has disappeared incredible fast. What is this company up to? Gutted. What do I do now? Reviewed on: 13th September 2022

If you are an employer, DO NOT USE AEGON!

Aegon are by far the worst workplace pension provider I have ever had the displeasure of using. Their website is so hard to use its unbelievable. Everything is hidden, unclear and hard to use. Even trying to sign in is a major challenge, let alone getting information. Their user interface is abysmal and from the 1990's. If their website (the shop window of their business and services) is this un-cared for, this poorly organised, imagine how little care they'll give to your pension or company. Using Aegon as an employer will only result in wasted time and complaints from employees. Avoid at all cost. Reviewed on: 9th September 2022

Still Disgusting

Value now £22,649. Tried calling but wont return my calls. Rae, Lesley <[email protected]> She is hopeless but inundate her with calls, you never know. Reviewed on: 6th September 2022

Aegon Terrible Company

Try her, useless but never know. Rae, Lesley <[email protected]> Reviewed on: 6th September 2022

Still Disgusting

Value now £22,649. Been in contact with them again by email. No reply so now going to talk to Ombudsman but Im also calling the financial frau office. If anyone wants to join me in complaining just say so in here. Their arrogance is quite something. One person you can try is Leslie Rae who is a complaints handler but know very little and just a fund managers puppet. Inundate her with calls see if you get anywhere. Im now down 33%+ in 9 months and they Aegon couldnt give a toss. Reviewed on: 6th September 2022

Very Poor

Online platform very difficult to navigate, fund fact sheets and policy names never match so impossible to to find performance info, a so called cautious low risk fund has dropped 30% in 2 years, customer service shocking, a basic blanket statement that Aegon are not responsible for the economic situation, do not give this shower any of your money Reviewed on: 6th September 2022

Disgusting.

Value in November 2021 £33700, value now at 23/2022 £23800. Absolutely disgusting. No one you can talk to knows anything apart from "talk to a financial advisor" Fund managers are not available ever. Im really worried that my fund will be nothing by the time i retire next year. Sick of them. Lesley Rae is a complaint contact who is hopeless. Reviewed on: 23rd August 2022

How to loose money

Poor performance, massive loss of money. Supposedly a managed fund but nobody cares. Reviewed on: 23rd August 2022

Terrible

Terrible website, terrible customer service. Impossible to contact. Just a wall. Take my advice and go somewhere else Reviewed on: 8th August 2022

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Aegon: Pension reviews

No new 5 star reviews

133% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Aegon Pension reviews (213)

Appalling service ,

30% loss since Dec 2021

In shock!

If you are an employer, DO NOT USE AEGON!

Still Disgusting

Aegon Terrible Company

Still Disgusting

Very Poor

Disgusting.

How to loose money

Terrible

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