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Ageas: Car insurance reviews

Name: Car insurance
Rating: 2.36 (128 reviews)

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2.55

Based on 128 reviews, last reviewed 8th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

29%

63%

Latest highest rating:

5

great service at a great price. great service at a great price. Everything available online in an easy to use account. Reviewed on: 8th October 2025

Latest lowest rating:

1

Very disappointed Charge money after the insurance policy and if you try cancel the insurance charge fee Very disappointed service Reviewed on: 17th January 2025

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About this product

You can manage your Ageas car insurance securely, online via the mobile app.

Ageas car insurance includes accidental misfuelling, personal accident cover and 90 days cover for driving in the EU. You can also choose to pay for optional extras to add to your Ageas car insurance policy and tailor it to your circumstances.

Ageas car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Ageas before, you can also leave a review and share your experience.

Ageas Car insurance reviews (128)

Review of the Ageas, Car insurance:

Appalling claims settlement process

Ageas claims are absolutely appalling. Fast enough to take your money for a policy but a very different story when they are supposed to pay it out! I had my prize Porsche stolen last November, and trying to get some professionalism and efficiency from there claims department is impossible. The appointed loss adjuster took over 2 months to make an appointment to see me, then didn’t bother to reply to my emails asking him what he wanted in the way of documentation. The claim handler then told me not to deal with him any more or reply to his emails as he was ‘off the case’. He then turns up at my home unannounced 3 weeks later saying he is ‘back on the case’ and apologised for all the mess up! Ageas left it over 3 months before requesting a police report (that takes another 3 weeks). When I asked why everything is not requested at the start of the claim, I’m told ‘we can take as long as we like’! What sort of professional response is that! The claim is now into its 5th month and although I emailed the claim handler a week ago asking for an update, I still have no reply. They can’t even respond to an email in 7 days! I also asked for contact details for the head of the total loss department, and they wouldn’t give them to me, disgusting service. I have made complaint to the FOS and the FSA (financial governing bodies) as well as Ageas themselves. Next step will be the press and the courts! Reviewed on: 10th April 2019

Best yet.

Great so far. Not had to deal directly with them yet. Reviewed on: 24th September 2024

Do not use Ageas as you will be disappointment and f...

Do not use Ageas as you will be disappointment and frustration regarding the lack of a renewal reminder ,I expect insurance companies to prioritize the safety and protection of their customers by ensuring they are properly informed about policy renewals. The failure to send a renewal reminder demonstrates a serious lack of communication and responsibility on Ageas part. I did not receive any notification or reminder regarding the renewal of my policy, which resulted in me unknowingly driving without insurance. Reviewed on: 8th September 2024

Only One Offering Reasonable Prices

In a world where insurance companies often seem like nothing more than common thieves, Ageas stood out for me this year as the only one offering reasonable prices. In the current financial climate, if we’re being honest, that's the only thing that really matters. Reviewed on: 4th September 2024

satisfied

Ageas was the best I could find -the price was not too bad to think that prices have risen. The paperwork was sent quickly. Reviewed on: 1st September 2024

My renewal quote was the same as last year and even...

My renewal quote was the same as last year and even comparison sites couldn’t beat it unless I installed a black box! At age 57…. Reviewed on: 24th August 2024

Trustworthy, great customer service & price!

They provide a professional, reliable, polite, great value and excellent customer service for an all round comprehensive insurance. Reviewed on: 24th August 2024

Great renewal prices every year, lowest of the quotes.

Great renewal prices every year, lowest of the quotes. Reviewed on: 23rd August 2024

The funny thing here is they were not my insurer!

The funny thing here is they were not my insurer! A car ran into me and it was their insurance. They handled the whole claim with excellence and I was quite surprised how well they did the job. Reviewed on: 23rd August 2024

A great company, no fuss, open and transparent, woul...

A great company, no fuss, open and transparent, would recommend! Reviewed on: 23rd August 2024

The online portal is easy to use ans you can also ge...

The online portal is easy to use ans you can also get through on the phone line. Excellent customer service and communication Reviewed on: 23rd August 2024

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