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American Express: British Airways credit card reviews

Name: British Airways credit card
Rating: 4.43 (83 reviews)

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4.34

Based on 83 reviews, last reviewed 5th Feb 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

14%

Latest highest rating:

5

Simple, easy, and rewarding This is my second AMEX card over a space of 3 years and I have still had absolutely no issues with either product. The app is simple and easy to use, ... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

Don’t bother - they always find a way out of giving... Don’t bother - they always find a way out of giving you the Avios points Reviewed on: 11th February 2025

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About this product

The British Airways American Express credit card allows you to collect Avios on purchases you’re already making, with no annual fee.

A fixed monthly fee is shown upfront, with no interest charged on your instalment plan balance.

British Airways American Express credit card reviews help you find out what it’s really like to be a customer. If you’ve used Amex before, you can also leave a review and share your experience.

American Express British Airways credit card reviews (83)

Review of the American Express, British Airways credit card:

Enticing, but not completely convinced

BA and Amex offer an irresistible offer for sensible lenders to earn Avios points for their everyday purchases. They had a fantastic opening offer, giving me 9,000 points if I spent a certain amount in my first few months -- enough now for a return trip somewhere in Europe. Points come in slowly after this though, and I'm yet to know if the points will be worth something more than a simple jaunt to Europe for one. App and integration with Apple Pay is better than with Lloyds Bank's cards. Reviewed on: 31st May 2017

Amaizing Covid proof product

Continue to delivery best credit card value proposition while ensuring rewards are Covid proof. Best product!!! Reviewed on: 26th March 2021

Great for Avios

I'm happy with the card and BA benefits Reviewed on: 6th August 2020

Amazing Credit Cards

I have been an American Express customer for 4 years now and have had American Express Cashback Card, Gold Card, BA Premium Plus and now BA Blue Card. With Cashback card earned enough cashback. The opted for Gold card and then the BA cards and have never looked back since. I activated my 2-1 voucher earlier in June and have 150K + points so once the covid situation gets better I can start to look for the upgraded holiday ;) Thank you Amex. Reviewed on: 25th June 2020

GOOD CHAT SERVICE FOR DISABLED CUSTOMERS

Disability wise I cannot use phones, if I have a problem I can go to the chat easily and someone will help me and there has never not been someone there when I needed help. I always get my problem resolved straight away. This to me is gold as so many banks/cards demand you phone them, not recognising disability at all and are not willing to do anything about it to make reasonable adjustments. I don't constantly have my card blocked like my other cards, which is no good to anyone which leaves you for months without any service as banks fail to respond to letters, so I feel AE is reliable for me and my disability needs when I am needing help. Reviewed on: 17th June 2020

Amazing customer service

Very prompt at replying to any queries online. Reviewed on: 12th May 2020

F*£king A

allows you to spend and earn avoid points that you can then spend on flights around the world Reviewed on: 27th April 2020

Brilliant

Love using AMEX heaps cos they provide excellent services, deffos recommend Reviewed on: 7th February 2020

Wonderful

Very good rewards for using the card, and the customer service provided by Amex has consistently been great. Reviewed on: 2nd February 2020

Love building Avois

Avios is such a great way for guilt free travel - woohoo Reviewed on: 27th January 2020

Beautiful Card, easy application

Beautifully designed card with an easy application process. The overseas transaction fee is bothersome, but it's a reliable card and customer support is exceptional. Reviewed on: 24th January 2020

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