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ANNA: Business account reviews

Name: Business account
Rating: 4.54 (461 reviews)

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4.54

Based on 461 reviews, last reviewed 13th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Completely hassle free and helpful Easy clear banking and account ting, customer service very in the ball and helped me sort out a right mess (entirely of my own making) quickly and eff... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Worst bank and financial institution, avoid it PRESTIGE PERFUM KB LTD SC: 23 11 85 Ac: 64520271 I have been a customer of Anna for more than 4 months now with no complaints and I always follow the... Read more Reviewed on: 13th June 2026

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About this product

ANNA Money provides business accounts designed for UK small businesses, freelancers, and creative professionals. The service emphasises a quick setup process, allowing users to open an account in under 10 minutes.

Key features include a business debit card, virtual card options, instant payment notifications, and expense management tools.

ANNA Money reviews help you find out what it’s really like to be a customer. If you’ve used ANNA Money before, you can also leave a review and share your experience.

ANNA Business account reviews (461)

Review of the ANNA, Business account:

Best Business account ive had

Honestly since coming over to anna ive never had a problem, The issue with wirecard which wasnt there fault they dealt with professionally and made sure i was confident i will be able to access my account again, 11 pound a month with the no hassle of transfers and incoming payments makes this bank spot on. Ive had the chance to change to a more known bank but i will be staying with Anna. Reviewed on: 4th March 2021

I have been with ANNA for just over 4 years and it h...

I have been with ANNA for just over 4 years and it has been seamless. It’s like having a personal accountant there when you need to ask a question. Effortless invoicing, so easy to chase monies. My customers think I have a lady in accounts called ANNA!! I have compared other banks and none compare to the services available with ANNA Reviewed on: 29th January 2026

Meowing debit card

Really great that the team are available 24/7 to answer questions via the online chat… also really like the meowing debit card thanks Reviewed on: 29th January 2026

ANNA cannot be trusted

ANNA is a great idea but they cannot be trusted and does not comply with basic regulation and business ethics. They make misleading advertisements with clear ASA/CAP breaches, cancel plans without notice in breach of regulation and their own T&Cs when you raise complaints, don't comply with DSAR reviews and blatantly lie in their responses. ANNA is a great idea just very poorly executed - which erodes trust in them and their services. Reviewed on: 29th January 2026

By far the best banking app on the market

ANNA is by far the best piece of software I have ever used. Literally no nonsense, has everything you need, they're constantly developing. The app is so convenient, customer support is out of this world. I wish they had personal accounts too, not just business. I would switch to them in a heartbeat. Reviewed on: 29th January 2026

Simple, fast and ideal for small businesses

ANNA has been a solid choice for our business banking needs. Account setup was quick and straightforward, with no unnecessary paperwork, and everything is easy to manage through the app. Payments, transfers, and card management are intuitive, and the automated features (like expense categorisation and reminders) save a lot of admin time. For small businesses and startups, it’s especially useful as a low-friction alternative to traditional banks. Support has been responsive when needed, and pricing is transparent with no nasty surprises. While it may not replace a full high-street bank for more complex requirements, for day-to-day business banking it does exactly what it promises. Overall, a reliable, modern solution that makes running a business a bit simpler. Reviewed on: 24th January 2026

Constantly taking accesibility into account, the app...

Constantly taking accesibility into account, the app is so versitile and just takes care of what ever you tell it to Reviewed on: 14th January 2026

A Nightmare for My New Business - AVOID AT ALL COSTS!

As a new business, choosing ANNA Money was a colossal mistake. My business account was blocked for a shocking 13 days immediately after receiving initial payments, trapping my lawful funds and completely paralyzing my operations. Their "final response" for closing my account falsely claimed I didn't provide necessary documents. This is an outright lie! I provided EVERY SINGLE DOCUMENT THEY ASKED FOR, PROMPTLY AND DILIGENTLY. The absolute absurdity? I've since successfully opened multiple business accounts with other reputable banks. They asked for the EXACT SAME DOCUMENTS I gave to ANNA Money, and they were all perfectly happy to offer me their services. This clearly proves ANNA Money's internal processes are broken, unprofessional, and frankly, incompetent. This ordeal caused immense personal stress, severely damaged my business's reputation (as I couldn't pay my partners), and wasted valuable time. Their customer service was a loop of generic, unhelpful responses, utterly disregarding the crisis they created. Do NOT trust their Google rankings or any claims of being a top provider. My experience shows their true colours. I have reported ANNA Money to both the Financial Ombudsman Service (FOS) and the Payment Systems Regulator (PSR) due to their unacceptable conduct. Do NOT choose ANNA Money. My experience was traumatic, insulting, and devastating for my new venture. They are unfit to provide banking services, and I wouldn't wish this nightmare on anyone. Save yourself the stress, financial loss, and damage to your reputation – look elsewhere. Reviewed on: 25th June 2025

Unreliable and unjust

As a sole director temporarily abroad, I was shocked to find my business account frozen without any clear deadline or warning after a request for routine documents. Despite explaining my situation and limited access while overseas, Anna Bank proceeded to block incoming payments, including a critical DWP benefit payment that took months to arrange. This action was taken with no regard for fair notice, FCA principles, or the serious consequences to my tenants and business operations. Customer service has been unhelpful and opaque about their procedures. Unjustified, disproportionate, and frankly careless treatment of small business clients. I will be escalating to the Financial Ombudsman and Tribunal Services. Avoid if you need reliability or accountability. Reviewed on: 11th June 2025

Been with Anna six months or so.

Been with Anna six months or so.easy to register.any queries answered promptly and efficiently.very easy to use. Reviewed on: 18th April 2025

Anna is good business account for all business needs

Anna is good business account for all business needs Reviewed on: 17th April 2025

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