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Are You Owed Money : Debt collection reviews

Name: Debt collection
Rating: 1.99 (75 reviews)

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1.60

Based on 75 reviews, last reviewed 25th Apr 2025

No new 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

23%

3 star

2 star

74%

Latest highest rating:

5

Very good xxxxx Go with them they make sense xx very nice very good Reviewed on: 30th July 2024

Latest lowest rating:

1

Haven’t paid debt recovered Collected debt but haven’t paid out, 9 months since saying debt had been paid by the debtor. Didn’t tell us it had been paid, we contacted them and th... Read more Reviewed on: 25th April 2025

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About this product

Are You Owed Money provide services to help with debt collection including recovery, tracing, mediation, credit checking and legal support.

Each client has a customer service contact as well as a profile on a client portal. The details of the case are updated 24 hours a day so you know what’s happening with your debtor.

Are You Owed Money reviews help you find out what it’s really like to be a customer. If you’ve used Are You Owed Money before, you can also leave a review and share your experience.

Are You Owed Money Debt collection reviews (75)

Review of the Are You Owed Money, Debt collection:

IS THIS A SCAM??

3 years ago I placed a debt with this company and despite the debtor paying monthly contributions have not received a penny. My emails are either fobbed off or ignored. I have contacted a solicitor and have been advised to speak to the police. Once this has been reported I will go through the solicitor - it may cost more but at least I know they are legal and acting in my best interest!! Reviewed on: 7th March 2023

Reply from Are You Owed Money Good afternoon, Maureen. AYOM are a professional debt recovery agency with a record of successfully recovering money on behalf of our clients. You can easily view information on the company via our website or all official channels. Your case is currently being worked by our team who have secured a regular payment plan by your debtor. As per your original agreement, there is a balance outstanding for our services which, once clear, will allow us to begin sending remaining collected funds to yourself. Our team regularly review payment plans and the debtor’s ability to pay with a view to increasing the amounts if feasible. If you wish to stay updated with the case, you can check your client portal which runs 24 hours a day and provides updates on what actions we have taken. You can also contact our customer services team on [email protected]. Kind regards, the AYOM team. Response date: 8th March 2023

Great Debt Recovery Company :)

It took some time with Covid-19 and problems with the person owing the debt trying to get out of it but after some time Are You Owed Money finally received all of the money in full. A+ service, would highly recommend this company to recover anyone's debt Reviewed on: 1st October 2021

Reply from Are You Owed Money Good afternoon Max. Thank you very much for taking some time to write about your experience with us. We appreciate the positive feedback and comments regarding your interaction with our staff. Please get in touch if we can provide any further assistance. Kind regards, the Are You Owed Money team. Response date: 5th October 2021

Nice lady

The lady sorted out everything great customer service Reviewed on: 17th September 2021

Reply from Are You Owed Money Good morning Louise. We appreciate your feedback and are pleased to see you had a positive interaction and result with us. Please get in touch if we can answer any questions for you. Kind regards, the AYOM team. Response date: 23rd September 2021

Very happy with the service from debbie

Have agreed a payment plan which suits all involved Reviewed on: 11th September 2021

Reply from Are You Owed Money Good morning Kevin. Thank you very much for your review, we appreciate the feedback on your experience with us. Please get in touch if we can provide any further assistance on your matter. Kind regards, the Are You Owed Money team. Response date: 16th September 2021

Quick and Efficient

Debbie was very efficient and dealt with my query quickly and have good customer service. Reviewed on: 7th September 2021

Reply from Are You Owed Money Good afternoon Sam. Thank you for reviewing your experience. We are very pleased to see your case handler abided by our core values to provide a positive and efficient service while engaging with you. Please get in touch if you have any questions. Kind regards, the Are You Owed Money team. Response date: 9th September 2021

Helpful Service

I spoke with Victoria who has very polite and understanding of my issue. After raising a dispute she talked me through the actions I need to take to ensure I am not paying anymore money than is required. Thank you for all your help today Victoria x Reviewed on: 7th September 2021

Reply from Are You Owed Money Good afternoon Gina. Thank you very much for your review. We appreciate you taking some time to talk about your experience. We are very pleased to see your case handler resolved your matter in a way suitable for all parties. Kind regards, the Are You Owed Money team. Response date: 9th September 2021

Friendly and efficient

Was able to resolve my query quickly and effieciently, pleasure to deal with. Reviewed on: 2nd September 2021

Reply from Are You Owed Money Good morning Jack. Thanks for taking some time to leave your review. We appreciate the positive feedback and are happy you had a good experience with our case handler. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021

Amaazing service

Debbie my account manager was very clear and helpful! Would definitely recommend Reviewed on: 2nd September 2021

Reply from Are You Owed Money Good morning. Thank you for your review. We are very appreciative of the recommendation. Please do get in touch if we can answer any questions about the case. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021

Fantastic

Helpful knowledgeable no pressure literally fantastic Reviewed on: 31st August 2021

Reply from Are You Owed Money Good morning Chris. Thanks for taking some time to review your experience. We appreciate the feedback and are pleased you had such a positive experience with our case handler. Please get in touch if you have any questions about the case. Kind regards, the AYOM team. Response date: 3rd September 2021

Good customer service

Spoke to a lovely lady and was very satisfied with service and the outcome. Reviewed on: 27th August 2021

Reply from Are You Owed Money Good morning Karen. Thank you very much for your review. We appreciate the feedback and are very pleased to see you have had an easy and positive experience with our representative. Kind regards, the Are You Owed Money team. Response date: 3rd September 2021

Very helpful

Very quick reply to my query via email and my problem was sorted within one email. Debbie was very helpful and non judgemental. Reviewed on: 27th August 2021

Reply from Are You Owed Money Good morning Emma. Thank you for your review. We appreciate the feedback and are pleased to see you have had a positive experience with us. Kind regards, the Are You Owed Money team. Response date: 27th August 2021

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