Write a review

ASDA Money: Pet Insurance reviews

Name: Pet Insurance
Rating: 1.67 (58 reviews)

View other ASDA Money products

1.31

Based on 58 reviews, last reviewed 21st Jan 2025

No new 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

10%

76%

Latest highest rating:

4

lengthy wait but otherwise good experience when our dog became ill we didn't hesitate authorising and paying for all the treatment, when it came to making a claim the process was simple enough.... Read more Reviewed on: 17th April 2023

Latest lowest rating:

1

DO NOT USE this useless company NOT interested I hav... DO NOT USE this useless company NOT interested I have never claimed off them until my pedigree Cat had to be put to sleep in November 24 he had had n... Read more Reviewed on: 21st January 2025

Read all reviews See your review

About this product

Finding the right insurer in the sea of providers on the market can be daunting. At Smart Money People, we want to make this process simpler for you. We collect ASDA Money pet insurance reviews to give you valuable insight into life as a policyholder.

ASDA Money provides pet insurance for cats and dogs, with specialist policies for kittens and puppies. There’s a multi-pet discount available when insuring two or more pets. Choose your level of cover with a Lifetime policy or a Time Limited policy. ASDA Money policyholders can pay their premium monthly via direct debit without any additional costs.

If ASDA Money sounds like the right insurer for you, find out more by reading the reviews on Smart Money People. Our reviews can tell you what animals customers have insured with ASDA Money and which policy they opted for. Find out how comprehensive the policies are and how satisfied customers are with the customer service they have received. Learn from genuine experiences to understand the provider and its policies better by reading our ASDA Money pet insurance reviews.

Have you had a pet insurance policy with ASDA Money? Write a review on Smart Money People to help other pet owners just like you. Tell us which policy you opted for and whether you felt that your pet is well protected with ASDA Money. Have you had any experience with the customer service team or the claims process? Would you recommend the provider and policy to family and friends? Would you renew your policy? Share your honest experience with others by writing an ASDA Money pet insurance review.

ASDA Money Pet Insurance reviews (58)

Review of the ASDA Money, Pet Insurance:

A very poor service

We put a claim in in September when our dog had to have an emergency operation and on 4th October we're told by Asda pet insurance that an assessor would shortly be looking at our claim. It is now December 11th and we are still waiting for an assessor to look at our claim. In November I called to be told there is a back log and they had no idea when this would be looked at. Very poor service. We took out pet insurance for peace of mind. This month I will phone again in hope that we will be reimbursed. Would I recommend Asda pet insurance NO! I wish I had read the reviews before taking out insurance with them. I have never written a review before but feel the service is so poor I have to make others aware. Reviewed on: 11th December 2024

Good

Good and the best review . Really good Reviewed on: 7th December 2018

Easy to start up

Easy to start up, lady on phone was very helpful in explaining what I would be covered for with my budget. Cheaper than other leading supermarket insurance, would recommend Reviewed on: 13th November 2017

Half the price of previous insurance!!!

Asda Pet insurance for our dog worked out half the price a month compared to our previous insurer!! We haven't had to use the insurance yet so can't comment on the customer service but we were happy to be saving every month!! Reviewed on: 16th July 2017

Easy to claim

Claiming recently for a vets bill was very straightforward. The forms were emailed to me, and simple to do. Asda kept me updated every step of the way by text and email until the claim was processed. Very easy and very pleased. Reviewed on: 24th December 2016

Easy to get quote

My family looked into their insurance, was easy to get a price and we compared Reviewed on: 28th May 2016

Paid out quickly, genuine and helpful insurance, giving our dog another 6 years of life.

Our Labrador sadly needed several operations and had several illnesses, due to birth defects, Asda Pet Insurance was easy to sign up to via telephone and when the time came for claiming for operations, the vets could claim directly, without us having to pay and claim back via the insurance company like some. They were very caring in the time of need and paid out quickly and successfully for thousands of pounds worth of treatment. Highly recommend. Reviewed on: 23rd May 2016

Quick and simple.

Easy to sign up for, but also easy to leave when the term ended. Never actually needed to claim on it so can't really comment on that level of the experience. Reviewed on: 7th November 2015

Do you have a different ASDA Money product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Pet Insurance
from Pet Protect 3.47 from 31 reviews
Pet Insurance
from Waggel 4.76 from 1239 reviews
Pet Insurance
from PDSA 1.14 from 2 reviews

There's still more to see!

ASDA Money has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub