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Aviva: Car insurance reviews

Name: Car insurance
Rating: 3.69 (556 reviews)

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3.69

Based on 556 reviews, last reviewed 17th Apr 2026

400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

50%

23%

21%

Latest highest rating:

5

Very good insurance, although having to pay for extr... Very good insurance, although having to pay for extras wasn't great. The rest was a pleasure, including their carbon offseting scheme. Reviewed on: 17th April 2026

Latest lowest rating:

1

I had an accident a woman hit me in the parking lot... I had an accident a woman hit me in the parking lot in the side of the car I contacted Aviva and they didn't do anything about it and they don't do it... Read more Reviewed on: 20th February 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (556)

Review of the Aviva, Car insurance:

Would recommend

I had Aviva Car insurance for 1 year and cannot complain. Lovely staff on the phone, they offered me a discount for my insurance. Would recommend. Reviewed on: 5th September 2024

My insurance has decreased nicely from £550.

My insurance has decreased nicely from £550. That's after not driving for 24 years. Their quote was the best value. I was a chronic alcoholic. Now I have 4 years N/C, and it's £260. I'm very happy with that. Reviewed on: 5th September 2025

Actually appreciate and reward safe drivers.

Actually appreciate and reward safe drivers with competitive renewal quotations. One of the few, perhaps the only, insurer to realise that drivers who have NEVER had a claim are worth keeping! Reviewed on: 5th September 2025

The insurance was easy to take out on line, renewal...

The insurance was easy to take out on line, renewal is clear with reminders of when the premium will be taken. It’s all written in clear English and is good value for money. I would recommend to friends and family. Reviewed on: 5th September 2025

I like the emails they send and the promotions they...

I like the emails they send and the promotions they have. Reviewed on: 5th September 2025

It was easy to negotiate the website

It was easy to negotiate the website Reviewed on: 5th September 2025

Good value for insurance

Easy to select and buy. Spoke to an agent and bought over a phone call. Reviewed on: 5th September 2025

Really helpful

Cannot really say any more than that the Staff were very helpful. Reviewed on: 5th September 2025

offering me a better price

Made me an excellent offering to my car insurance and it was good Reviewed on: 5th September 2025

Aviva zero self service insurance

I was using Aviva zero and it was a bit difficult to navigate at first, but eventually I got the hang of it and I understood how we operates. Reviewed on: 5th September 2025

Choose aviva zero!

When looking for a new car insurance I stumbled upon aviva zero, they had everything I needed and at a really good competitive price. I’ve had no issues with them so far and I’ve been with them nearly 6 months. Reviewed on: 5th September 2025

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