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Aviva: Car insurance reviews

View other Aviva products
4.08
Based on 607 reviews, last reviewed 5th Sep 2026
1100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
23%
See only 3 star reviews
5%
See only 2 star reviews
1%
See only 1 star reviews
20%

Latest highest rating:

5

Simple and helpful I found the purchase process really simple and the team answered some of my questions. Super helpful and polite. The best all other companies on value... Read more Reviewed on: 5th September 2026
Megan Hughes's avatar
Megan Hughes

Latest lowest rating:

1

Not cheap and wriggle like an ell to aviod payout Not cheap and wriggle like an ell to aviod payout Reviewed on: 3rd September 2026
adam graves's avatar
adam graves
Read all reviews See your review

About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (607)

Review of the Aviva, Car insurance:

Would recommend

5
I had Aviva Car insurance for 1 year and cannot complain. Lovely staff on the phone, they offered me a discount for my insurance. Would recommend. Reviewed on: 5th September 2024
Carmen A's avatar
Carmen A

Would recommend

5
Found Aviva to be brilliant much cheaper than other insurers, very easy to set up, great discounts and other incentives. Can update and amend policies online, renewal online. Get any support online which is a plus as not always wanting to speak to people on the phone, found it very quick and easy this way. Second year with them and not increased much at all. They also do competitions for their customers. Reviewed on: 20th July 2017
Anonymous's avatar
Anonymous

Brilliant

5
No probs, easy to deal with, would recommend! Reviewed on: 20th July 2017
Tiff Jordan's avatar
Tiff Jordan

Great deal

5
Have saved £300 by switching ins Reviewed on: 19th July 2017
Chantal Tartaglia's avatar
Chantal Tartaglia

Top class customer service

5
I've recently moved over to multi car with Aviva and had a few glitches online so gave them a call. The young lady I spoke to was absolutely brilliant. She spoke me through and get me a fantastic package. I contacted them online just a few weeks later to ask if I could upgrade to SDP&C and this was done in the space of 5 minutes with no extra charge. Brilliant! Reviewed on: 19th July 2017
Kristy Leanne Brown's avatar
Kristy Leanne Brown

Quick, easy and good value

5
Aviva's search for car insurance was very easy and I was very impressed with the value of the quote so would recommend trying direct Reviewed on: 16th July 2017
Farid Jeeawody's avatar
Farid Jeeawody

Check the small print

4
Whilst I haven't had to make a claim, I was disappointed to find out when adding a temporary driver to our fully comp multi-car policy - our daughter who is away at uni most of the year - coos only drive for a maximum of 30 days over the duration of the policy - only thing I was disappointed with mind. Reviewed on: 15th July 2017
Alison Thackray's avatar
Alison Thackray

Value for money

4
Used Aviva for many years and i must say they are always helpful, fast service and great for value on car insurance. Reviewed on: 15th July 2017
Beverley Cousins's avatar
Beverley Cousins

Competitive price, great website and app

4
I moved to Aviva for car insurance this year, and have found the website and MyAviva app very user friendly. The price quoted was much cheaper than other companies, just £300. Reviewed on: 14th July 2017
Di Coke's avatar
Di Coke

EXPENSIVE

1
I have been with Aviva for nearly 3 years and each year my renewal quote goes up by a stupid amount! this year it went up by a £1000 and i have had no accidents or offences. Will be cancelling. Reviewed on: 13th July 2017
Tiffany Hills's avatar
Tiffany Hills

Great insurance company

5
They're very helpful over the phone and have cheap car insurance. Reviewed on: 11th July 2017
Paul Marsh's avatar
Paul Marsh

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