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Aviva: Car insurance reviews

Name: Car insurance
Rating: 4.08 (607 reviews)

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4.08

Based on 607 reviews, last reviewed 5th Sep 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

52%

23%

20%

Latest highest rating:

5

Simple and helpful I found the purchase process really simple and the team answered some of my questions. Super helpful and polite. The best all other companies on value... Read more Reviewed on: 5th September 2026

Latest lowest rating:

1

Not cheap and wriggle like an ell to aviod payout Not cheap and wriggle like an ell to aviod payout Reviewed on: 3rd September 2026

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About this product

Aviva provides award-winning car insurance for UK customers.

Aviva car insurance covers you against the cost of accidents, damage and theft. The cover you get and how much for, is down to the level of insurance you choose. Aviva also offer car insurance for electric and hybrid vehicles.

Aviva car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Aviva before, you can also leave a review and share your experience.

Aviva Car insurance reviews (607)

Review of the Aviva, Car insurance:

Would recommend

I had Aviva Car insurance for 1 year and cannot complain. Lovely staff on the phone, they offered me a discount for my insurance. Would recommend. Reviewed on: 5th September 2024

Good value for money and service

Dissappointed that they do not give you their best renewal quote first time but I do not think they are alone in that! Reviewed on: 4th July 2017

Excellent Insurace

They always offer me the best price over the phone when I renew my insurance. They are always very helpful when I have spoken to them and they have a great policy that works well for me. Reviewed on: 4th July 2017

Great customer service

I've had a few issues with my payments due to my employer changing dates. Aviva was so helpful to put forward the dates with out a charge there customer service is second to none very understanding and helpful and there prices are cheap Reviewed on: 22nd June 2017

way to go!

Have had Aviva car insurance for a couple years now and so far they could give us the best price - way to go - Aviva! Reviewed on: 8th June 2017

Aviva Renewal

Got some competitors quotes saved 60 days before my renewal date. Also logged onto Aviva as a new customer for a price comparison. Best competitor quote was under £500 with the same extras. A new quote with Aviva over £800. Finally got my Lots of persistent phone calls and emails and texts in the days prior to renewal. I HATE this. Got offered a £20 online discount but only valid for one day. Renewal with them was cheaper than elsewhere and the only thing I hate is that the value of my car stated as between £500 and £1499. I'm concerned as trade in price is only £190-£250. Reviewed on: 4th April 2017

Fair renewal price

Received a renewal price from Aviva which didn't change from last year, so happy to accept. Never had to claim, or speak to anyone thus far, but their online platform does everything you need. Reviewed on: 22nd March 2017

Best price

The best price, though fingers crossed I won't have to find out how good they are in an accident! Reviewed on: 1st March 2017

No problems

We are with Aviva - Never had any problems - Touch wood! (y) I think they are great! :) Reviewed on: 28th February 2017

Calling up at every renewal

i'm with Aviva - they are ok - but wish they'd offer me deals without me having to ring up for them ! Reviewed on: 28th February 2017

Not loyal to any insurer really

I am with Aviva, but I change insurers almost every year in order to get the best deal. So I am not loyal to any insurer. Reviewed on: 27th February 2017

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