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Axa: Car Insurance reviews

Name: Car Insurance
Rating: 3.04 (157 reviews)

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2.71

Based on 157 reviews, last reviewed 7th Sep 2024

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

33%

20%

40%

Latest highest rating:

5

Good price and easy to manage Axa gave the best quote for my car. Creating an account is easy and you can see and manage your certificate and cover on the site very easily. Intui... Read more Reviewed on: 7th September 2024

Latest lowest rating:

1

10yr no claims. Increased premium by £400 I have had a driving licence 12yr. Had a car for 10. With 10years no claims they increased my premium by almost £400 and then tried to blame increased... Read more Reviewed on: 4th April 2024

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About this product

Smart Money People collects Axa car insurance reviews from genuine customers to help you make an informed decision when choosing your next car insurance provider.

Axa was founded in 1946, and now offers a variety of insurance policies for cars, vans, travel, landlord, business, home and health. With a multi car cover policy and a variety of optional add-ons, Axa has a multitude of options for tailoring your policy. Read our Axa car insurance reviews to see what real customers have to say about their experiences.

With a 24/7 emergency helpline and an online system that allows you to fully manage your policy online, Axa claims to be accessible, stating it pays out 99.7% of claims. As for extras, child car seat cover and audio and sat-navs cover are included as standard in the comprehensive policies. If this suits your needs, check out the reviews on Smart Money People to see how customers rate their policies with Axa.

Have you had a car insurance policy with Axa? Whether good or bad, share your experience with our Smart Money People community so we can help people like you make better decisions. Did you find the cost of the premium suitable for the level of cover you received? Did you have to make a claim, and if so, how well was it dealt with? Leave an Axa car insurance review today.

Axa Car Insurance reviews (157)

Review of the Axa, Car Insurance:

It was amazing experience good price high quality go...

It was amazing experience good price high quality good service Reviewed on: 4th September 2024

Never needed them, but prices good

Very cheap premium, but I've not needed to claim so I don't know how good they really are. Reviewed on: 13th July 2020

Excellent company

Have 3 vehicles insured with axa very happy Reviewed on: 2nd July 2020

Protected no claims

Dissapointed that the protected no claims didn't mean that at all, misleading product Reviewed on: 6th May 2020

Avoid at all costs not worth the hassle if you need to claim

Someone used me to stop 3 weeks ago, so non fault. Not heard a thing since i reported it, must have spent 15hrs of my life to date trying to speak to people, i have supplied all information to date, not bothered chasing the other party, not bothered getting my car looked at and not bothered getting my injuries sorted either, if your rich, great you pay for everything and then they will reimburse you when or if they can be bothered to do anything Reviewed on: 4th March 2020

Threaten to send debt collector for outstanding premium

Had an accident. Told them I would buy a new car on 14th January and asked for help to carry on with the insurance. 10am phoned them and they quoted me £2000 plus which was the same size of the cheque settlement. I begged the woman to reduce the premium. She said no. Now they are threatening to send 3rd party debt collector for the £160 outstanding premium. How is this fair? I tried my hardest to inform them of my intention and why should they charge £2000 when other companies quoted £800? Because of their greediness, I had to buy another car breakdown service. If they had gone for £1000, I would have stuck with them. No, they just wanted the settlement cheque back. They referred to a quote on page 30 of the policy. How do they expect a layman to read to page 30 of the document. I might as well use a solicitor to buy these stupid insurance. If I hadn't tried, I would have been so angry. My son has been driving for 6 years. Once you had an accident, you became a leper! Reviewed on: 17th February 2020

Endless waiting times, missing money

I'm in contact with AXA since October and now end of January the process is still going on. I've send countless messages and everytime you wait days, if not weeks till you get an answer. Sometimes with the same information you had already thrown at you again. The worst thing tho is that they don't want to pay me back all the money from my car rental, although the damage is clearly listed as covered in the document I received when signing the contract. It's dissapointing. Never AXA again. Reviewed on: 22nd January 2020

Great price and service

I've been with axa now for the past few years and they are a great company. they bet all their competitors in their pricing and the staff are easy and pleasant to deal with. Reviewed on: 12th January 2020

about as good as the buffet in a strip club

terrible service, incompetent staff, impossible to talk to anyone Reviewed on: 31st October 2019

Good professional company, easy to deal with!

Had AXA insurance in the UK and Thailand and can not fault them, they may not be the cheapest but you get what you pay for. I would recommend AXA to my friends. Reviewed on: 15th September 2019

Easy no hassle insurance!

I've been with AXA for over 5 years and have no reason to change Reviewed on: 11th September 2019

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