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AXA: Home insurance reviews

View other AXA products
2.60
Based on 87 reviews, last reviewed 26th Mar 2025
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2%
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49%

Latest highest rating:

5

Very easy to enrol and also good value compared to t... Very easy to enrol and also good value compared to the others I was benchmarking Reviewed on: 4th September 2024
Ken H's avatar
Ken H

Latest lowest rating:

1

Scam of a company Really awful company do everything in there power to refuse a claim. The insurance is not insurance as they will blame you for everything so they don'... Read more Reviewed on: 26th March 2025
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J
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About this product

AXA have three home insurance policies to choose from.

AXA Home Insurance is the most basic cover, AXA Plus Home Insurance is mid-tier and AXA Premier Home Insurance is a premium policy. You can get a quote and manage your policy online and there’s a range of optional extras to tailor your cover.

AXA home insurance reviews help you find out what it’s really like to be a customer. If you’ve used AXA before, you can also leave a review and share your experience.

AXA Home insurance reviews (87)

Review of the AXA, Home insurance:

The best home provider ever

5
I deal with AXA home insurance on a day to day basis and in my opinion they are the best out there. Always eager to help and understand out mutual clients needs. Treating customers fairly is at the forefront of every decision they make and they are always willing to go the extra mile. Reviewed on: 15th September 2017
oscar camilleri's avatar
oscar camilleri

The Best

5
They processed our claim very quickly and the advisors' were very helpful Reviewed on: 1st August 2016
Janice Williams's avatar
Janice Williams

Home Insurance Reviewer

3
not the best experience they are ruthless and reluctant to understand or help with claims Reviewed on: 11th July 2016
Susan Hoggett's avatar
Susan Hoggett

Home Insurance Reviewer

4
Good prices and quick to settle claims with a straight forward approach Reviewed on: 7th July 2016
Kristy Leanne Brown's avatar
Kristy Leanne Brown

Helpful custumer service

5
Axa was really helpful when I needed to claim on my insurance, they talked me through the process and were patient and answered all my questions. I would definitely recommend AXA. Reviewed on: 22nd June 2016
Natasha Jarvis's avatar
Natasha Jarvis

CheekyCharges Campaigner

2
On renewal time, I received a quote from them in writing- home emergency and family legal protection was included... and so you would expect that- the annual premium came to £100,059.21 . Needless to say, we shopped around and found a much more reasonable quote!! Reviewed on: 2nd March 2016
Tanya Vincent-Tomlinson's avatar
Tanya Vincent-Tomlinson

One of the best available

4
I have used AXA insurance for my home insurance for a long time and the rates they have offered has been reasonable and competitive. The insurance offer also covers all the necessary essentials that I require. Reviewed on: 4th November 2015
Susy's avatar
Susy

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