Write a review

Go to business site

Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (315 reviews)

View other Barclaycard products

3.84

Based on 315 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

4

Not the most competitive Initial use was good. Competitive rates for balance transfers and purchases. The app changed from being separate to joining the Barclays app. Features... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

Read all reviews See your review

About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (315)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

Easy to use and flexible card - I would recommend

Great customer service, very helpful and they offer many options to you. There is also many ways for making your repayments. Reminders on your phone that your payment is due which is so useful. Only negative point is that I am not aware of any customer rewards or benefits programme that would make it a better customer experience (there may well be one). Reviewed on: 13th January 2019

Excellent company, great app

Have had this card for around 5 years. Good company and great app with contactless! Reviewed on: 13th January 2019

Great Product

Great service, great protection and great rates Reviewed on: 13th January 2019

I love it!

You are more flexible in what you buy and you get cash back with your purchases Reviewed on: 11th January 2019

Excellent product

Excellent offers & security protected Reviewed on: 6th January 2019

They listen

When I called them they are very good. Reviewed on: 17th December 2018

Good

Very good service and got 0% money transfer offer Reviewed on: 9th December 2018

Very good

Used for shopping,unexpected bills and money transfer. Reviewed on: 7th December 2018

Great card good intrest rates

Love this card its has low interest rate Reviewed on: 7th December 2018

Always helpful

Good customer service. The managers on the phones always accommodate me when needed for example my direct debit changing due to starting a new job. Rather than put charges on they will void them for a good reason. However my previous credit card did not change my direct debit in time and still put loads of interest on. That is why I would recommend them. Reviewed on: 7th December 2018

Do you have a different Barclaycard product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Instant pay
from Incredible 5.00 from 28 reviews
Marbles Credit Card
from NewDay 4.90 from 539 reviews
American Express Credit Card
from American Express 3.15 from 101 reviews

Want to see more from Barclaycard?

Platinum Visa Business Credit Card
from Barclaycard 4.54 from 13 reviews
IHG Reward Club
from Barclaycard 4.21 from 7 reviews
Hilton Honors Credit Card
from Barclaycard 4.17 from 11 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub