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Barclaycard: Platinum credit cards reviews

Name: Platinum credit cards
Rating: 3.97 (315 reviews)

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3.84

Based on 315 reviews, last reviewed 23rd Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

52%

22%

10%

13%

Latest highest rating:

4

Not the most competitive Initial use was good. Competitive rates for balance transfers and purchases. The app changed from being separate to joining the Barclays app. Features... Read more Reviewed on: 23rd January 2026

Latest lowest rating:

1

Barclaycard don't want prompt payers I have had a Barclaycard for a long time and had a credit limit of £9500. I thought I might as well increase it a bit to £10,000. Within a few weeks m... Read more Reviewed on: 14th November 2025

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About this product

Barclaycard Platinum credit cards are designed for purchases and balance transfers.

You can get 0% on spending and balance transfers across a range of terms. Depending on the Barclaycard Platinum credit card you choose, you may be charged a balance transfer fee.

Barclaycard Platinum credit card reviews help you find out what it’s really like to be a customer. If you’ve used Barclaycard before, you can also leave a review and share your experience.

Barclaycard Platinum credit cards reviews (315)

Review of the Barclaycard, Platinum credit cards:

Worst Customer Service ever

After excepting a credit card offer from Barclays through my AARP membership, I immediately gave them information for two balance, transfers. The balance transfers with 0% interest were the sole reason I excepted the credit card offer to begin with. After waiting a few weeks, one of my statement still was not reflecting that the transfer has been made.. When I contacted Barclays, they told me that it failed to process, but they could not tell me why. When I asked how to resolve it, they said they could not help me as it had been over 45 days and I was required to do the transfer in that time period. I spoke with a customer care center supervisor named Kevin, who assured me that he could see that I had provided all information necessary for the balance transfer well ahead of the 45 days. However, since there was a problem on their end (one, they never made any attempt to resolve) he was not able to resubmit it. He acknowledged that I provided all the information to them for the balance transfer well within the required timeline. However, despite it, not being my fault, they could not resubmit and would not honor the original offer. He also assured me that I would be wasting my time to try and escalate it further as he was the final authority, and there was no one else that it could be escalated to. Reviewed on: 21st June 2023

I WISH I CAN GIVE YOU BELOW ZERO

WOST EXPERIENCE VERY RUDE UNHELFULL CUSTOMERS SERVICE Reviewed on: 1st June 2018

Love Barclaycard

Love using my Barclaycard; I can buy things from abroad with it Reviewed on: 8th May 2018

Straightforward. Great App.

Applying was easy & the app makes it so simple to track my sending, check my PIN if I need to & review my credit score. Reviewed on: 27th April 2018

Operated by robots

Despite being a Barclays Bank customer for MANY years, Barclaycard treated me like a new customer, with a derisory credit limit. Their non-native English speaking hotline agent called (from a witheld number, probably in Asia) and tried to explain that I need to build up a "credit history" which is unlikely, since I have never needed to borrow money! Not worth the space in my wallet - account closed, card destroyed. Reviewed on: 26th April 2018

Good deals on 0%

Deals good on 0% for many months but no reward for loyalty, I am shopping around for better deals elsewhere. Customer service good. Reviewed on: 15th April 2018

Great service

The app is the best and most user friendly app I have ever used. Reviewed on: 10th April 2018

Good Card

Had a good introductory offer with this card Reviewed on: 7th April 2018

great card great company

lovely company to bank with, always on point with assistance and help...would defanitly recommend Reviewed on: 4th April 2018

Good App, decent customer service response

Excellent credit card app. Great for foreign spending and cash withdrawal. Had issue with online secure password that was difficult to remove, but customer service were helpful and reimbursed me for the inconvenience. Reviewed on: 4th April 2018

Long term interest free

Have found my card brilliant. 29 months interest free and also applies to balance transfers Reviewed on: 4th April 2018

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