Write a review

Go to business site

Barclays: Business Banking reviews

Name: Business Banking
Rating: 2.81 (231 reviews)

View other Barclays products

2.81

Based on 231 reviews, last reviewed 15th Feb 2026

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

39%

13%

36%

Latest highest rating:

5

Friendly customer experience with quick responses. Friendly customer experience with quick responses. Easily accessed through the app. Reviewed on: 12th June 2025

Latest lowest rating:

2

When I attempted to withdraw my funds, the situatio... When I attempted to withdraw my funds, the situation changed dramatically. Communication became slow and evasive, withdrawal requests were repeatedly ... Read more Reviewed on: 3rd February 2026

Read all reviews See your review

About this product

Barclays business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Barclays is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Barclays business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Barclays Business Banking reviews (231)

Review of the Barclays, Business Banking:

Dreadful, just dreadful!

I simply cannot make regular payments to people because Barclays system removes Trusted payees on a weekly basis for no reason whatsove!!!! Nightmare when trying to process payroll and regular supplier payments - which, lets face it, that's what businesses do!!. No help whatsoever using their useless CHAT service. GO ELSEWHERE if you value your time and sanity! Reviewed on: 22nd December 2022

What a joke! How in the hell are they still in business???

Business banking? With Barclays? Better shoot yourself in your foot then deal with this rubbish bank! Customer service - non-existent! The manager I had the appointment with looked and smelled like a bum! Unshaven and dirty! No interest in the customer whatsoever. Simple reply to any query takes over ten days sometimes. You think they will give you a call if the issue you raised got resolved? Forget it. If you wont chase it thy wont give a shit. Rubbish bank Lewisham branch is the worst in the country as well. Do not go there for nothing. I'm moving all my accounts from barclays. Bunch of parasites. Reviewed on: 14th May 2019

Worst on line systems I've ever encountered

We decided to move to Barclays because our local Lloyds branch had closed, but having applied in September 2018, it was months before our account was open - and it's been problems all the way! We have been in business since 2012 and have a first class credit history, with no defaults and all loans now repaid over 12 months ago. We had a working overdraft of £3,000 with Lloyds, used on only two or three occasions for a very small amount and for just a few days, but Barclays refused to provide any overdraft facility at all and issued us with a Barclaycard instead - and the online system for that is even worse than the on line system for our current account! Barclays don't understand the fundamental requirements of bank account administration. For example, their on line statements don't even show the type of transaction - so when I am trying to reconcile our account I have no idea whether the ''money out'' has been paid by card, DD, standing order, BACS or on line payment! Also I can reconcile to a balance at the end of the week, but when I try to reconcile at the end of the following week, I often find that Barclays have retrospectively juggled the previous week's transactions and the balance which I previously reconciled to has disappeared completely! ASK ANY ACCOUNT AND THEY WILL CONFIRM THAT BARCLAYS ARE FLOUTING THE MOST FUNDAMENTAL ACCOUNTING RULES - and they are making a simple job of reconciliation into an impossible nightmare. To cap it all, Barclays have already closed the local branch on Thursdays and rumour has it that, like Lloyds, Barclays will soon be closing their local branch. What a costly and frustrating waste of time this has been for our small business. I totally agree with the other comments on here about useless customer service, ''help line'' representatives whose responses are incomprehensible, let alone useless and feedback which is totally ignored. Reviewed on: 1st April 2019

Bad customer service -Haywards Heath

Unacceptable customer service! I walked in and I was welcomed by a young Asian lady. I asked her about apprenticeship in Barclays. I explained that I already went through the online process, I applied for the closest vacancies but was emailed that there aren't any near me. Instead of responding with a resolution or consulting with someone if she didn't know about apprenticeship, she simply said "Go on the Barclays website!" I tried to explain myself again but she said "I don't know what you mean!" It was awkward, clearly she didn't want to communicate. All I wanted it was some help. I was strongly considering becoming an apprentice there but I am very disappointed with the staff; it hasn't been the 1st time as I am a customer there too! For such a well known bank I would have expected high level customer service. Please do train your staff better before letting them talk to customers because they are the ones representing Barclays! I will be awaiting customer service to come back to me and then I will update and post once they have. Reviewed on: 7th March 2019

Excellent

Quality service, value for money. Reviewed on: 7th February 2019

Good for the go ahead

Keeps in the banks for interest. Will know your best intentions does keep your luck for future savings. Not bad For a long story. Reviewed on: 7th February 2019

best banking experiance

banking with Barclays, secure, fast, professional Reviewed on: 5th February 2019

King of Business Enterprise

When approaching applying for a business bank. Having banked with them wasn't only quick adaptable friendly. Having been with them for Five years in times of high inflation the rates have been entirely affordable even to say acceptable. Would highly recommend them for start up speciallize sole trader partnership small enterprise businesses entrepreneurship development trades. Reviewed on: 2nd February 2019

poor

poor recommended no poor poor Reviewed on: 31st January 2019

99.9% PERFECT

ITS REALLY, REALLY GOOD ALL THE TIME. A WEALTHY BUSINESSMAN TOLD ME, 'YOU NEED TO BANK WITH BARCLAYS'. HE WAS RIGHT, I DID & I'VE NEVER LOOKED BACK. Reviewed on: 25th January 2019

RECAP SERVICES LTD

Barclays Bank is a Bank that Bank Nothing but Security. Barclays will always be in support in anyways of your needs and they will never turn away the hand of support for your business any time any day, The Business support Bank of our generation Barclays Bank. Reviewed on: 22nd January 2019

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Banking
from Wallester 5.00 from 5 reviews
Business Banking
from Bank of Scotland 2.67 from 16 reviews
Business Account
from Revolut 4.79 from 1258 reviews

Want to see more from Barclays?

Wealth Management
from Barclays 5.00 from 1 reviews
Student Insurance
from Barclays 5.00 from 1 reviews
Life Insurance
from Barclays 4.76 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub