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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4963 reviews)

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4.32

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Incompetent bureaucrats

Possibly the worst bank I've ever had. By updating the website (supposedly, although everything looks the same to me) they managed to break all the links that now result in a 404 error. I cannot even view my last transactions, everything is broken. The app is barely usable, it will close whenever the focus is switched to another app making it impossible to, e.g., copy and paste information for a wire transfer. Their customer service is abysmal: it took them two weeks to answer a request sent from the private area of their website and when they finally replied their answer was "you have to call us or come in person to the bank for privacy reasons." leaving me wondering what's the point of a *private* area if not to ensure privacy. Around Christmas I received an email asking for feedback with the link to a survey, where they said that in case I didn't fill the survey, they'd call me in the next days. No option to opt out and be left alone. But then of course they didn't call me in the end, because it's Barclays and the only thing you can count on is that they won't deliver. Reviewed on: 31st January 2019

Baclays Mobile Monster

i use several banking apps for my current accounts but i have to say that the Barclays Mobile Banking app is the best out of them, it feels the most secure and has great functions. i use it daily to check my finances. the contact us fuction is great as it makes the process so much more streamlined than having to go through those horrible automated choice menus. im glad i move my account here after many years at Halifax Reviewed on: 31st January 2019

Good app and amazing customer service

Overall, I have only positive experiences with Barclays. I love the customer service, really quick an efficient. As well, the app is well organised and working fine. I highly recommend Barclays to anyone! Reviewed on: 31st January 2019

Amazing and easy to use!

The app is totally easy to navigate around and is so simple to use - be it transferring money or checking up on finances. Reviewed on: 31st January 2019

Great banking app, very easy to use

Has all the key options available for current account management. Reviewed on: 31st January 2019

Solid and trustworthy

I've been with Barclays for longer than I can remember and I've always received superb customer service and a great choice of banking products. I'm particularly impressed by their international payments. Reviewed on: 31st January 2019

Barclays' App

Barclays' App is very easy to use! Reviewed on: 30th January 2019

Eczellence

Secure, useful,simple & balanced. Excelent Service and products Reviewed on: 30th January 2019

Amazing way to bank on the move!

I am a big fan of Barclays due to many reasons. The biggest being the Barclays Mobile Banking App which I use daily to check my account. It is easy to use and also it has so many features such as cancelling the card through the app and also a smart call option in which I can call through the app without having to go through security! Also Barclays staff in my local branch are always so friendly and I have not had any issues with my account Reviewed on: 30th January 2019

Excellent service and truly online experience

Barclays is one of the very few traditional banks with a frictionless user journey on the internet. From opening a new account to moving money, most banking necessities can be actioned online, without going into any branch. The mobile app is also secure and allows to perform all necessary banking actions. Reviewed on: 30th January 2019

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