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Barclays: Current Account reviews

Name: Current Account
Rating: 4.58 (4866 reviews)

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4.45

Based on 4,866 reviews, last reviewed 11th Apr 2025

2700% increase in 5 star reviews

in the past 90 days

800% increase in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

4

My experience of using Barclays is good enough. My experience of using Barclays is good enough. The thing that bothers me the most is creating an account on barclays. OmG it was comparatively time t... Read more Reviewed on: 11th April 2025

Latest lowest rating:

1

Disappointing for loyal customers If you're looking for a current account that gives you something back, Barclays might disappoint. The standard account pays no interest on your balanc... Read more Reviewed on: 11th April 2025

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Current Account reviews (4866)

Review of the Barclays, Current Account:

Not the greatest customer service

It took me 45 minutes to find out why I had an extra £200 in my bank account, I was passed to advisor after advisor, it was harrowing to say the least. Reviewed on: 8th February 2016

Barclays Mobile Banking App

I have been using the mobil banking app for a few years with Barclays, easy to use and transfer money, see your account expenses and all outgoings etc. transfer between accounts and general use of the app is easily done, and secure. Reviewed on: 7th March 2025

Excellent customer service.

Excellent customer service. When my bank card was stolen and used fraudulently, they give me my money back and then went above and beyond to help me Reviewed on: 6th March 2025

Been with them a long time, app is useful and works...

Been with them a long time, app is useful and works well, they call fast if they suspect your card is being used by someone else Reviewed on: 1st March 2025

great product

easy to use stress free just works well Reviewed on: 1st March 2025

Return of barclaysafe wallet

My barclaysafe wallet was due to be returned to me last August after barclays said the service was no longer available. I have only just received the pouch after untold phone calls, messages and complaints. Reviewed on: 1st March 2025

Online Banking 2nd to none, high levels of security,...

Online Banking 2nd to none, high levels of security, host of features and reliable. Reviewed on: 28th February 2025

Online banking when it works.

Another bank pushing hard for online use and the platform doesn’t work properly very fortunately I didn’t need to use it at the time when it all went wrong recently so I was lucky I was concerned about it. Reviewed on: 28th February 2025

Barclays are closing too many branches.

Barclays are closing too many branches. I had to travel 15 miles to deposit a cheque and when I got to the main branch there was no desk service available. Just one employee telling everyone to use the automated machines on the ground floor. Reviewed on: 28th February 2025

Very bad customer service makes me leave Barclays

Customer for over 25 years and the one time I got scammed they let me down and wouldn't help. Very, very disappointed and I'll be closing my accounts with them at the end of March. Really poor customer service, they were very chaotic, not adding things to the complaint, loosing a signed for letter I'd sent with evidence and the last person I've dealt with was incredibly disinterested and dismissive and the one who closed the complaint. I suppose they want to get rid of old customers or something. Reviewed on: 28th February 2025

Good customer service, well integrated IT system, W...

Good customer service, well integrated IT system, Well informed of any changes Reviewed on: 28th February 2025

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