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Barclays: Current account reviews

Name: Current account
Rating: 4.32 (4961 reviews)

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4.32

Based on 4,961 reviews, last reviewed 9th Jul 2026

84% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4961)

Easy, great features

Can't be beaten! Lovely products, lovely customer care, lovely site and apps. Reviewed on: 30th May 2017

Old-fashioned

I've been a customer for over 10 years but now looking to switch banking provider. It's quite difficult to book and appointment to see the adviser if needed and customer service is not up to scratch. In addition, other banks provide better benefits for their clients Reviewed on: 30th May 2017

Hit and miss

Had a bad experience with fraud but got it resolved with a fight! Reviewed on: 27th May 2017

Hit and Miss

Had a bad experience with fraud but got it sorted with a fight! Reviewed on: 27th May 2017

Could be more customer focussed...

The account does what it needs to do, but it doesn't feel tailored to customer needs. I would also appreciate going into a branch and not being pointed towards the machines to complete transactions. I know this is not the fault of the staff, as it seems the company need to invest in more ground level employees and management, rather than higher level bonuses. Other than that, customer service is typically ok. Reviewed on: 23rd May 2017

Very good

Very good and useful, just what I need. Reviewed on: 22nd May 2017

Good bank

Good bank. I have a current account with them which is decent. Reviewed on: 15th May 2017

Good banking experience

Barclays are a good reliable banking services. Very good online and smartphone facilities. Reviewed on: 15th May 2017

Patchy service, unnecessary hassle with machines!

Product OK, does what it needs to as a bank account. The staff are generally friendly, but I don't appreciate it when they want to pass you off to a machine to do as much as possible, rather than deal with a person directly (basically encouraging their own disappearance from the high street). I know this isn't through their own choice, as staff seem in short supply. Maybe invest in the ground floor staff, rather than Director/Higher Management bonuses? Reviewed on: 15th May 2017

excellent everyday banking with super easy mobile app

Every experience I have with barclays is very straightforward. They always resolve any problems I have with my account. The mobile app is the best on the market as I can do most of my banking with it and it is really fast and secure. The customer service is top class and I cannot highly recommend barclays enough Reviewed on: 8th May 2017

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