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Barclays: Current account reviews

Name: Current account
Rating: 4.31 (4963 reviews)

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4.31

Based on 4,963 reviews, last reviewed 11th Sep 2026

88% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Dreadful scam checking options and crashing. 1) The options to get past scam checking are dreadful. Imagine you want to pay for physiotherapy. There is no option to select "Received goods or serv... Read more Reviewed on: 11th September 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4963)

Great Bank to be with

Been with these for years, never had any problems, always send me reviews of my account for loans and mortgages, they have a great service in store, online and thru the app, would definitely recommend! Reviewed on: 30th May 2017

App hasnt been working for months!

Barclays app developers are simply lazy. The app hasn't been working on a lot of Android phones, for few months now, and Barclays isn't doing anything about it. Simply because of that I feel like changing my bank Reviewed on: 30th May 2017

Easy, great features

Can't be beaten! Lovely products, lovely customer care, lovely site and apps. Reviewed on: 30th May 2017

Old-fashioned

I've been a customer for over 10 years but now looking to switch banking provider. It's quite difficult to book and appointment to see the adviser if needed and customer service is not up to scratch. In addition, other banks provide better benefits for their clients Reviewed on: 30th May 2017

Hit and miss

Had a bad experience with fraud but got it resolved with a fight! Reviewed on: 27th May 2017

Hit and Miss

Had a bad experience with fraud but got it sorted with a fight! Reviewed on: 27th May 2017

Could be more customer focussed...

The account does what it needs to do, but it doesn't feel tailored to customer needs. I would also appreciate going into a branch and not being pointed towards the machines to complete transactions. I know this is not the fault of the staff, as it seems the company need to invest in more ground level employees and management, rather than higher level bonuses. Other than that, customer service is typically ok. Reviewed on: 23rd May 2017

Very good

Very good and useful, just what I need. Reviewed on: 22nd May 2017

Good bank

Good bank. I have a current account with them which is decent. Reviewed on: 15th May 2017

Good banking experience

Barclays are a good reliable banking services. Very good online and smartphone facilities. Reviewed on: 15th May 2017

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