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Barclays: Premier current account reviews

Name: Premier current account
Rating: 4.25 (106 reviews)

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4.00

Based on 106 reviews, last reviewed 22nd Jan 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

64%

18%

Latest highest rating:

5

Excellent service provided by the staffs Excellent service provided by the staffs Reviewed on: 22nd January 2026

Latest lowest rating:

1

Barclays blocked a transfer from my own Lloyds accou... Barclays blocked a transfer from my own Lloyds account and held my money for days (and I'm worried it could turn into weeks or months), causing me fin... Read more Reviewed on: 15th November 2025

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About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier current account reviews (106)

Review of the Barclays, Premier current account:

Highly recommended account if you can get it

This really is a neat account with great online and mobile features which are important to me as I am on the go quite a bit. Reviewed on: 11th June 2015

barclays interview when moving

My other half got grilled by barclays when we moved from London to Wales because they thought it was strange someone would do that. He had to have an interview with a manager. Reviewed on: 16th February 2016

Customer Service

As usual great customer service from the premier banking team, I recently lost my debit card - I was able to order a new one through the APP, it came in 3 days and the team called me me to check I'd received it. Reviewed on: 1st December 2015

Poor customer care

I have just changed mobile phones. The banking app would not allow me to re-register. I called the helpline. I was quite clear that I wanted to reactivate an existing registration as I was not in a position to create a new registration Guess what my registration was deleted and I have to make a new one but I can't as I don't have their card reader with me Well done Barclays well done ! Reviewed on: 3rd October 2015

Perks and app

The perks on offer and the app itself keep me pretty happy. I would like a bit more guidance at times - maybe a handy tips guide for managing my money. Reviewed on: 21st September 2015

Being on hold too long

I called Barclays while in the USA as my card was blocked from using ATM's. The problem is I was on hold for 8 minutes - on the premier line - the normal line I was on hold for 3 minutes? Reviewed on: 12th May 2015

friendly useful upscale

Good standard of employees, knowledgeable and with attention to detail in the Premier Banking Service. Could be a bit more flexible to accomodate customer timetable. Innovative and customer oriented account. Gives lots of extras and freebies. Reviewed on: 29th April 2015

more great ideas from Barclays

Just got an email from Barclays and in it was the fact they've launched an app called a digital driving licence to help people learn about tech and even learn some basic code - great idea Reviewed on: 10th February 2015

This is an amazing account and I love every aspect of it, Barclays customer service is second to none!

Barclays customer service is second to none, I have been a customer for twenty years through good times and bad and they have been amazing throughout, I would recommend Barclays to anyone wanting great products and service, Infact I'm always spreading the word and telling people to join Barclays! #Bestbankever! Reviewed on: 1st February 2015

The service which I receive is proactive, efficient and great value.

Well done to Barclays Premier for its provision of a great service tailored to the needs of its customers. The online banking facility is excellent. Reviewed on: 25th December 2014

just awful

My experience of Barclays Premier is that there is absolutely nothing premier about it! In fact they couldn't care less about customer service. Bank somewhere else! Reviewed on: 22nd December 2014

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