Write a review

Barclays: Premier Current Account reviews

Name: Premier Current Account
Rating: 4.29 (97 reviews)

View other Barclays products

4.16

Based on 97 reviews, last reviewed 25th May 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

64%

20%

Latest highest rating:

4

Very easy to use account. Very easy to use account. Friendly customer service. Reviewed on: 17th April 2024

Latest lowest rating:

1

A disaster of a bank. I am a small international business. I have been a Barclays business customer for over 12 years. Our transactions in different currencies are low volu... Read more Reviewed on: 25th May 2024

Read all reviews See your review

About this product

The Premier Current Account from Barclays has a wide range of benefits but does have specific income or savings eligibility criteria.

Premier customers can access a range of discounts, rewards and exclusive savings rates on bonds and ISAs. There’s also a team of Financial Guides on hand to help with key moments in life.

Premier Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

Barclays Premier Current Account reviews (97)

Review of the Barclays, Premier Current Account:

Competent. But at a price.

Been with Barclays since I was a kid. Always had helfpul support from their staff, my most recent was regarding USD. I complained that they don't pay credit interest, and the women looked on line then suggested that I try a different one of the Big 4. I did and now am moving my USD a/c to Lloyds! The Premier a/c used to give free coffees at Cafe Nero. Last year my wife received a lovely tea set - tea pot, cups and a variety of teas. Their black debit card can be exchanged for one with a photo of your choice on it. Otherwise I see little value - even the cash point withdrawals are lmited by the machines rather than the card. Reviewed on: 18th July 2023

Excellent

Could not be with out barclays thank you Reviewed on: 7th December 2018

Outstanding customer service, accessibility and Value combination.

Easy and accessible banking, available customer service and value driven products. Reviewed on: 4th December 2018

Premier current account

Have had excellent service on every occasion that I have needed to contact them, no matter how small the query has been. After all the problems that banks have had in recent times , the service that I have received really surprises me. Credit where it deserves it, is my motto. Reviewed on: 23rd November 2018

Everything has been sorted the easiest way

There was a problem with Barclays as I contacted customer support by phone regarding change my personal account details. Operators were not able to access my account without telephone password. I made a complaint by email and very soon, maybe in 30 min someone from Barclays contacted me by phone to help me sort out this problem. Everything has been done extremely easy way with apologising and compensation from Barclays. I am a Barclays' customer since 2009 I think and I am absolutely satisfied with its service. Thank you Reviewed on: 22nd April 2018

Great customer service and a lot of rewards

It's very easy to reach the premier customer service and I love the daily perks like free coffee and cinema subscriptions Reviewed on: 11th February 2018

Very happy but a little guilty

We have taken up premier banking when offered to us. However, I feel really quite guilty in terms of being offered to be first in the queue if we call. What is this about? We are really happy with Barclays but this seems injust. Reviewed on: 11th February 2018

Simple to use

Online and apps simple and easy to use. Rewards are a good bonus Reviewed on: 7th February 2018

Benefits generally worthwhile.

Benefits are generally good though we have never had to claim on the travel insurance. We have used the RAC roadside assistance once and found it good. Reviewed on: 29th November 2017

Changed something that worked fine before

Changing the basis of the Premier banking service seems a thinly veiled way to increase the price. It has made a simple account more complex and less attractive. I'll continue with it, but think Barclays could have resisted the change or handled it better. Reviewed on: 1st February 2017

ok for some

ok so I have a Barclays Premier account which I have been ok with once I took advantage of the mobile and gadget insurance, RAC cover and travel insurance. Unfortunately they keep changing what is covered and how much it costs and it is now becoming expensive for what it is. I had the travel pack extra as I was going on holiday and wanted to make use of their Dragon pass which allows access to a lounge with food and drink available. On arrival at Manchester airport however both of the lounges were full and we weren't allowed in. On our return flight from Crete was a joke as the lounge wasn't even open! I tried to contact Barclays on my return to complain about this and reduce my package to the basic one, the man on the phone was less than helpful, told me I could change it but their system was down and I would have to phone back another time, he didn't even acknowledge the problem I had at the airports. In the New year I will be reviewing this premier account to see if it would be cheaper to have separate insurances separately and then change my account. Reviewed on: 24th December 2016

Do you have a different Barclays product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Barclays has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub