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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Look after customers

Were one of the last to drop interest rates and always provide a friendly caring service Reviewed on: 12th March 2022

friendly, professional, trustworthy

In these times of uncertainty, worry and fear BIBS remains a place of friendly reassurance and efficiency, I have saved for years with BIBS and never had a difficult or unpleasant experience. Reviewed on: 11th March 2022

Fantastic.

Fantastic in every way from phone being answered by a friend and not a robot. Highly efficient service always. Reviewed on: 10th March 2022

Bath Building Society

Good personal customer service and also good postal service Reviewed on: 10th March 2022

Good all round B.S.

The closest B.S. to me with friendly and helpful staff, also a good postal service Reviewed on: 10th March 2022

Reply from Bath Building Society Thanks for taking the time to review us Steve, we appreciate it. Holly, Customer Service Team Response date: 14th March 2022

Chat to solve problem signing into account online

Small and friendly. Accessible (real person at the end of the chat facility - not a bot!). Quick to respond, clear explanation to the problem and good solution offered. Can't fault your customer service. Reviewed on: 10th March 2022

Reply from Bath Building Society Thankyou Ian for the fantastic feedback. Holly, Customer Service Team Response date: 14th March 2022

Excellent and friendly service

We had trouble with a national bank involving Will Trusts and Bath Building Society went out of their way to help us set them up with them. They have innovative products to help a wide range of people. They support local charities and seem to be keeping local branches open unlike other banks and Building societies Reviewed on: 10th March 2022

Excellent service

Excellent service provided whenever required Reviewed on: 10th March 2022

Good value for money

Compared to other banks the interest rate is really good. As a student this is good as when I put money in my savings I'll actually get a little bit more back Reviewed on: 10th March 2022

Best Friend Banking

Always there to give the best advice and guidance. Continuous adaptable for its members through the recent health Pandemic. Always helpful. Reviewed on: 10th March 2022

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