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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Great organisation

Prompt, personal and professional service Reviewed on: 8th March 2022

Friendly staff

All my interactions going into the branch have been good, the staff are friendly and helpful Reviewed on: 8th March 2022

Excellent responsive service

A great experience with great products and helpful staff. Reviewed on: 8th March 2022

Consistently excellent customer service

I have had various savings accounts with BIBS for many years and the service I receive is always brilliant. Reviewed on: 8th March 2022

Great

Good service, online and in office. Competitive rates and always helpful. Reviewed on: 8th March 2022

Local branch,helpful staff

Excellent szvings rates and a real bonus having a local branch with great staff. Reviewed on: 8th March 2022

Fantastic, personal service

Dealing with the Bath Building Society is like talking with an old friend..... it is personal, and I know I can talk to the person I need to rather than someone who doesn't know me from Adam! It's friendly, personal, but totally professional. Reviewed on: 8th March 2022

Great savings

I have been with building society for couple of years and it has honestly been the best way for me to save money that I can’t describe. I usually just deposit money every month into savings and it’s easy to access whenever I need it. Reviewed on: 8th March 2022

Not impressed

Not impressed by the building society as you can only open an account if you live in the immediate area. I am being discriminated because I do not live in the catchment area Reviewed on: 8th March 2022

Reply from Bath Building Society David, we don't like having to put these restrictions in place but whenever we have more funds than we are able to lend, we can either reduce our rates to make us less attractive or maintain them with restrictions on who can access them. Our preference is to protect our existing members and restrict selected accounts to those who work, live or study in Bath. We will remove these restrictions as soon as we are able to do so. Colin McDougall, Chief Commercial Officer. Response date: 16th February 2023

Very responsive -at all times

Bath really does respond-not just lip service AND very uncomplicated products(unlike some--which become ridiculous--no names) Reviewed on: 8th March 2022

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