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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2300 reviews)

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4.73

Based on 2,300 reviews, last reviewed 12th Mar 2026

233% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Moorland Road Branch I use the branch in Moorland Road and the staff are always pleasant and very helpful. I like it that the office is local and they offer good rates of... Read more Reviewed on: 12th March 2026

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Latest lowest rating:

1

More time needs to be spent with the teams as they l... More time needs to be spent with the teams as they lack motivation and energy Reviewed on: 10th March 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2300)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Easy to make transfers quick and helpful service

I cannot think of anything else to make a better experience Reviewed on: 6th August 2021

Reply from Bath Building Society Hello thank you for taking the time to send your response so nice to hear that your service was quick and helpful, Caroline, Customer Support Department. Response date: 10th August 2021

First class service

A very quick and efficient service and very friendly and pleasant staff. Reviewed on: 5th August 2021

Reply from Bath Building Society Hello thank you for taking the time to send your positive review , Caroline, Customer Support Department Response date: 10th August 2021

Very efficient online chat service

Jane made it as simple as pie for me to make the changes to my profile that I needed to make. Well done, Jane! Reviewed on: 5th August 2021

Reply from Bath Building Society Hello so pleased Jane was able to help you with your online chat, thank you for taking the time to respond, Caroline , Customer Support Department Response date: 10th August 2021

Withdrawal of savings

Excellent service thank you Louisa was very friendly and polite and professional Reviewed on: 3rd August 2021

Reply from Bath Building Society Thank you for the lovely feedback, I will pass this onto Louisa. Holly, Customer Service Team Response date: 4th August 2021

account set-up

Gives everything we need for small family trust account. Prompt feedback. Left at 4 stars as timing wise could not get second account set up in time before range closed - will upgrade to 5 if a second account can be accommodated... Reviewed on: 3rd August 2021

Reply from Bath Building Society Many thanks for your valuable feedback, we appreciate it! Holly, Customer Service Team Response date: 4th August 2021

Transfer completed promptly, as usual

All my interactions with BBS are done via emails. It is usually a request to transfer money to another account. This is done very promptly and with the minimum of fuss. Reviewed on: 3rd August 2021

Reply from Bath Building Society Such fantastic feedback, thank you! Holly, Customer Service Team Response date: 4th August 2021

Helpful and speedy responses

Always have a great experience with any member of staff. They are friendly and resolve all questions quickly and efficiently. Reviewed on: 27th July 2021

Reply from Bath Building Society Many thanks for the lovely review! We are always happy to help our members. Holly, Customer Service Team Response date: 28th July 2021

Quick and efficient

In comparison with every other financial institution I deal with, Bath Building Society stand head and shoulders above them all. Reviewed on: 26th July 2021

Reply from Bath Building Society Such a fantastic review, thankyou! Holly, Customer Service Team Response date: 28th July 2021

Great service

All email queries, transfers and any documents actioned same day. Very happy with prompt service! Reviewed on: 22nd July 2021

Reply from Bath Building Society Good Afternoon, Glad you received a great service from us, thank you for taking the time to reply, Caroline Customer Support Department. Response date: 23rd July 2021

Friendly and easy to deal with

Friendly and easy to deal with, nice local society. Reviewed on: 21st July 2021

Reply from Bath Building Society Hello Thank you for sending in your lovely response, Caroline Customer Support Department. Response date: 23rd July 2021

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