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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.74 (2155 reviews)

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4.70

Based on 2,155 reviews, last reviewed 29th Jan 2026

5% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Came into Oldfield park today to open a new account. Came into Oldfield park today to open a new account. Daisy and the whole team were really helpful, thank you! Reviewed on: 29th January 2026

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Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2155)

Review of the Bath Building Society, Savings:

Savings with excellent service.

All savings transaction completed without fuss and most efficiently. Reviewed on: 7th March 2025

Reply from Bath Building Society Thank you for your feedback! We're pleased to hear that all your savings transactions were completed efficiently and without. We strive to provide excellent service, and it's great to know that we met your expectations. Chris Burns - Customer Service Officer Response date: 10th March 2025

In branch service review

There was a new teller in the wood street branch today. They were obviously being trained but a very experienced teller. I found the experience interring and was assured that by her training he would be excellent at their job. Reviewed on: 22nd September 2025

Reply from Bath Building Society Thank you for sharing your experience at the Wood Street branch. It’s great to hear that you found the training process interesting and reassuring. We’re proud to support our new team members with guidance from experienced staff, and it’s lovely to know that came across during your visit. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Customer service is very good both inside and out. Reviewed on: 12th September 2025

Reply from Bath Building Society Thank you for your kind feedback! It’s wonderful to hear that you’ve had a positive experience both inside the branch and with our external services. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Convenient and local, too soon to answer second part of question. Reviewed on: 10th September 2025

Reply from Bath Building Society Thank you for your feedback! We're glad you find the branch convenient and local - it’s something we know makes a real difference. We understand it might be a bit early to comment on the full experience, but we appreciate you taking the time to share your thoughts so far. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Staff very friendly and informative. Reviewed on: 10th September 2025

Reply from Bath Building Society Thank you for your lovely comments! We're really glad to hear that you found our staff both friendly and informative. Chris Burns - Customer Service Officer Response date: 3rd October 2025

In branch service review

Knowledgeable staff and good service. Reviewed on: 4th September 2025

Reply from Bath Building Society Thank you for your kind words! We're delighted to hear you found our staff knowledgeable and the service up to standard. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

I really like being able to walk in and speak to someone in person when setting up a savings account. Really helpful and friendly staff. It would be helpful to have interest rates of fixed ISA pinned in the passbook. Reviewed on: 4th September 2025

Reply from Bath Building Society Thank you for your lovely feedback! We're so glad to hear that you appreciated the opportunity to speak with someone in person - it's something we know many of our customers value. Your suggestion about including fixed ISA interest rates in the passbook is a great one. I’ll make sure it’s passed on to the relevant team for consideration. We’re always looking for ways to improve, and your feedback really helps. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Jane was very pleasant and helpful. There were one or two glitches but Jane reacted swiftly and efficiently. They were resolved quickly. Reviewed on: 2nd September 2025

Reply from Bath Building Society Thank you for your kind feedback. I'm really pleased to hear that Jane was able to assist you with such care and efficiency, even when a couple of hiccups came up. We always aim to resolve issues swiftly and make your experience as smooth as possible, so it’s great to know Jane delivered on that. Thanks again for taking the time to share your experience. Chris Burns – Customer Service Officer Response date: 3rd October 2025

In branch service review

Staff very helpful and generous with time and understanding. Reviewed on: 29th August 2025

Reply from Bath Building Society Thank you for your lovely feedback! It’s wonderful to hear that our staff were generous with their time and understanding. Please don’t hesitate to reach out if we can help with anything else. Chris Burns – Customer Service Officer Response date: 15th September 2025

In branch service review

Friendly and helpful service. Good value products. Efficient staff and accounts following-up paperwork. Reviewed on: 28th August 2025

Reply from Bath Building Society Thank you for your kind comments! We’re so pleased to hear that you’ve found our service friendly, efficient, and responsive. It’s also great to know that our products offer good value and that our team is following up diligently with paperwork - attention to detail is something we take seriously. Chris Burns – Customer Service Officer Response date: 15th September 2025

Helpful and efficient

Helpful and efficient , responsive to requests and speedy service Reviewed on: 27th August 2025

Reply from Bath Building Society Thank you for your kind feedback! I’m really pleased to hear that you found our service helpful, efficient, and responsive. Please don’t hesitate to reach out if there’s anything else we can assist with. Chris Burns – Customer Service Officer Response date: 15th September 2025

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Bath Building Society: Savings reviews

5% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2155)

Savings with excellent service.

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Helpful and efficient

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

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