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Bikesure: Motorbike reviews

Name: Motorbike
Rating: 1.24 (62 reviews)

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1.23

Based on 62 reviews, last reviewed 13th Feb 2025

No new 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

3 star

2 star

93%

Latest highest rating:

5

Easy to use, value for money and helpful! Easy to use, value for money and helpful! Reviewed on: 24th August 2024

Latest lowest rating:

1

GOT TOLD TO GO F*$K MYSELF absolute cowboys absolute cowboys , just took a years worth of money for 2 months of cover ! wont sort it out and told me to take out a new policy and... Read more Reviewed on: 13th February 2025

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Bikesure Motorbike reviews (62)

Review of the Bikesure, Motorbike:

GOT TOLD TO GO F*$K MYSELF

absolute cowboys absolute cowboys , just took a years worth of money for 2 months of cover ! wont sort it out and told me to take out a new policy and pay them again ! Reviewed on: 13th February 2025

Be careful

I Cancelled my policy within 24 hours and was ripped off about £80 admin charges. Reviewed on: 3rd November 2022

Really bad communication and customer service.

I had a claim going on for a bike theft, the claim was fresh and soon few days after I had a notification of a insurance cancellation which was okay and normal to prevent third party claims in case someone uses the stolen vehicle in an accident and I even confirmed that with my insurer not the broker bike sure where they said it was suspended. What was unusual is the 300£ fee out of nowhere, I didn't cancel it and nor it was cancelled in reality (suspended) and I got told that if the claim was not of my fault I will not need to pay or be able to be refunded. Still waiting for the outcome of this situation although being on various phone lines for hours and quoting multiple reference numbers it is awful. Reviewed on: 27th October 2022

Rip off ! the worst experience ever

The worst Bike insurance ever, they are a Rip Off. They give you a quote and then when you pay card they will ask you to call the to validate the insurance just to charge you extra £100 and if you want to cancel they charge you £65.00. You will end up paying more then any other insurance company. I will never use them again and i will never recomend it Reviewed on: 13th October 2022

They've been taking payments without my knowledge for the last 2 years

I switched to another insurer 2 years ago and just found out they've still been taking payments to insure vehicles I don't even own anymore. Reviewed on: 26th September 2022

Overcharged for cancellations.

... just a broker. Had to cancel policy (sold bike) and got charged £65 just to cancel. Shocking. Reviewed on: 2nd September 2022

Scammer

Rip Off ( online SCAM ) Rip Off, scam, con whatever you want call this company, I got online policy with them £127 and I had to return the bike as bike was not worth £1 therefore when I ask them to cancel the policy they try to charge me £95 after I argue with them they went down to £60 !! Totally rip off, stay away from this con company! Reviewed on: 26th August 2022

Don't use bikesure insurance

Don't use bikesure insurance having money troubles with cost of living Increase so sold my motorbike to pay outstanding bill and cancelled my policy they wanted 169 pounds upfront I explained I couldn't pay any money til 1st of next month they refused to make a payment plant to start from then and demanded the first payment date to be within 14 days which will mean each month I can't pay absolute terrible service my policy quote was 35 pound they then took it up to 45 as they said some of the details weren't correct absolute money grabbing bastards I have severe mental health and got the motorbike help me cope with stress in the end all bikesure have done is made it a unpleasant experience never again will I go with them or recommend them stay well clear Reviewed on: 12th August 2022

Cowboys AVOID

Bikesure are the type of company that give insurers a bad reputation. The company is vile, please let my bad experience save you from the same Reviewed on: 9th July 2022

Robbers

Shocking company. Started a policy to begin 2 days after paying for it. Got a call 4 days after start date to say that not all details are correct so they asked the same questions I answered when I applied, changed the answers against my will and charged me a tonne extra. No choice. Fast forward a week and I've just come home to a letter stating they're cancelling my policy because they "still require clarification on some of the answers I provides online". The letter was made 8 days ago and the policy ended yesterday. No emails, no calls to say this issue has been resolved in the meantime. No notice of this letter being sent out when they last called me. I've been sat on hold to the number in the letter for 15mins and still waiting. I could've ridden out today uninsured without knowing. Absolutely shocking service and robbing company. The only upside was that I got to ride my partners bike whilst waiting for mine. Reviewed on: 1st July 2022

NIGHTMARE

Please, if you're a foreigner, don't choose this insurance! They are not only racist, but they will ask for the same documents not once but 3 or 4 times, and you'd feel like you haven't been insured and you've been driving like a criminal. FIND INSURANCE SOMEWHERE ELSE, THIS IS RACIST, SEGREGATIONIST, AND EXPENSIVE! Reviewed on: 1st July 2022

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