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Blue Motor Finance: Car Finance reviews

3.89
Based on 216 reviews, last reviewed 18th Dec 2025
No new 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
72%
See only 4 star reviews
5%
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2%
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1%
See only 1 star reviews
20%

Latest highest rating:

5

BEST COMPANY Given my own traumatic experience unrelated to this company I fell behind for a large number of months but this company Blue Motor Finance didn't falt... Read more Reviewed on: 18th December 2025
Brad's avatar
Brad

Latest lowest rating:

1

Worst car finance company ever! Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep ... Read more Reviewed on: 24th July 2025
Ed's avatar
Ed

About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (216)

Review of the Blue Motor Finance, Car Finance:

Above and beyond

5
Absolutely first class service from Jordan crouch, fitted our calls between my work breaks and meetings and very patient when I had to take other calls. He found the vehicle I wanted and made the acquisition quick and easy. I wouldn't hesitate in recommending to anyone in search of a new car. Reviewed on: 28th September 2021

BEST COMPANY

5
Given my own traumatic experience unrelated to this company I fell behind for a large number of months but this company Blue Motor Finance didn't falter didn't miss a beat going above and beyond in not only supporting me emotionally ( which isn't their job ) but they did anyway understanding everything as if they were my friends they always treated me with respect and helped me get back on track now.im up to date and it's all because of them their team I can't put into words how not only professional but kind, caring and understanding I owe alot to this company it was never about money as they let me pay what I could and my well being was always clear at the forefront of they're focus THANK YOU FROM THE BOTTOM OF MY HEART Blue Motor! Reviewed on: 18th December 2025

Fast response

5
Fast response to questions and helpful advice Reviewed on: 25th September 2025

i was struggling to get finance on my car & blue mot...

5
i was struggling to get finance on my car & blue motor accepted me and each time i have contracted them they have been very helpful and understanding. Reviewed on: 4th September 2025

Worst car finance company ever!

1
Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep sending me correspondence requesting repayment even though I never took delivery of the vehicle due to an issue with the dealership company. Total waste of time and space. On to the Ombudsman!!! Reviewed on: 24th July 2025

Car Financed last year

5
I financed a car last year that was a good car , processed quick and absolutely fine, with a zero deposit cost seemed to be a bit high altogether but still met our need. The service provided was really good. Staff were available to help , devoted to support. Reviewed on: 20th July 2025

I’m a disabled customer with long-term mental and ph...

1
I’m a disabled customer with long-term mental and physical health conditions. I financed a car through Blue Motor Finance and paid them thousands of pounds before the vehicle was repossessed and sold at auction — meaning they already made significant money from my account. There’s a small balance of around £500 left, which I simply cannot afford to pay. I sent them full medical evidence including a Debt and Mental Health Evidence Form (DMHEF) and letters from my GP confirming that I will not be able to return to full-time work. Despite this, Blue refused to offer any support or write-off, dismissed my situation entirely, and closed my complaint with no empathy or meaningful response. Their attitude came across as cold and dismissive, and dealing with them has genuinely worsened my mental health. I also took the matter to the Financial Ombudsman, who didn’t rule in my favour — but this doesn’t change how damaging Blue’s behaviour has been. If you ever find yourself unwell or in financial difficulty, this is not a company that will treat you with understanding or fairness. Vulnerable customers should be extremely cautious before using them. Reviewed on: 4th July 2025

Excellent service from start to finish.

5
Excellent service from start to finish. Easy to talk to.finance sorted easily.no problems what do ever would recommend to anyone Reviewed on: 29th May 2025

Nothing special

3
Very average prices, nothing special, and alike many others I was misled around DCA commission by them Reviewed on: 27th May 2025

Endlessly waiting on phone lines just to be told the...

1
Endlessly waiting on phone lines just to be told they can't speak. Providing information to customer well past it being needed Reviewed on: 8th April 2025

I got my car on finance with blue motor finance.

5
I got my car on finance with blue motor finance.From start to finish,signing my documents,to recently changing address.No hassle,very professional service. Reviewed on: 7th April 2025