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Blue Motor Finance: Car Finance reviews

Name: Car Finance
Rating: 4.09 (221 reviews)

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3.95

Based on 221 reviews, last reviewed 13th Feb 2026

150% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

19%

Latest highest rating:

5

Financial support for those who need it. They have been a great support over the past 2 years while I was struggling with my finances. They provided me with exceptional financial support and ... Read more Reviewed on: 13th February 2026

Latest lowest rating:

1

Worst car finance company ever! Worst car finance company ever!!! Avoid like the plague. They have totally ignored my right to withdraw within the 14-day cooling off period and keep ... Read more Reviewed on: 24th July 2025

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About this product

Looking for Blue Motor Finance reviews? On Smart Money People, we collect comments, thoughts and experiences from customers, so that you can make better decisions when choosing your next car finance. So if you’re looking for a new car and need finance, read our reviews first. Or if you want to help our community, post a review of your own experiences with Blue Motor Finance and join the Smart Money People community!

Blue Motor Finance Car Finance reviews (221)

Review of the Blue Motor Finance, Car Finance:

Efficient

Having to cancel purchase of new car, bluemotor kept and updated me on agreement being terminated Reviewed on: 16th December 2022

Staff were extremely helpful and supportive with my...

Staff were extremely helpful and supportive with my challenges. Reviewed on: 3rd April 2024

They were very supported during the finance process.

They were very supported during the finance process. Reviewed on: 31st March 2024

Very good communication with the service very happy...

Very good communication with the service very happy about it Reviewed on: 29th March 2024

Purchased a car on finance within two weeks it broke...

Purchased a car on finance within two weeks it broke down. Two months later the car is burning oil and complaint was raised. The mot on the vehicle is fraudulent had advisories on the previous one that was promised would be fixed. They have not been touched and the mot has passed with no issues. I’ve had an independent inspection carried out and over a week later I’m still waiting for someone to respond. I have a vehicle I am paying for and can’t use but have been told if I stop the payments it will affect my credit rating. Would not recommend anyone using blue finance. Reviewed on: 28th March 2024

Very quick service and response 10 out of 10

I had a question in regards to changing my payment date, this question was answered within 2 hours of my first Email and payment date updated the every same day, great customer service from the team at Blue Motor Finance team, would highly recommend reacting out if you have any questions in regards to your agreement. Reviewed on: 27th March 2024

Amazing beyond word

Few months back had my car was so happy Reviewed on: 27th March 2024

I highly suggest choosing Blue Motor Finance due to...

I highly suggest choosing Blue Motor Finance due to their quick approvals and responsible service, which made me feel satisfied . Thank you. Reviewed on: 21st March 2024

Avoid. You will regret using them.

Avoid. I wish I had. They will deal with one issue, then ignore you when they don't want to deal with any more. They will close the complaint down before anything is fixed, then say that if you don't like it, go to the financial ombudsman. Apparently, a car that cuts out completely and loses all power, has a knocking exhaust, screeching from the engine and other issues is deemed fit for purpose, with no serious faults. And you can't get hold of them to discuss it. As the rude Felicien told me; they are not responding to my emails, or calling me back, because they have closed my complaint. Despite having promised me calls back and emails. This has gone on for months, since I purchased the car in July 23. Gutted, as I rely on my car to get to and from work, and transport my kids, safely. You don't expect it, or this level of service, when you are paying 13 grand. Don't be tempted. Reviewed on: 7th March 2024

Got there in the end

Difficult to have my situation resolved however the result ended in an understanding way and resolved. Very quick to reply and courteous Reviewed on: 4th March 2024

Friendly responsive helpful staff

Friendly responsive helpful staff Reviewed on: 24th January 2024

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