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HSBC: Bank account reviews

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3.75

Based on 1,365 reviews, last reviewed 25th Mar 2026

3400% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Always great service Banked with them for a long time, never had any issues. Online banking easy to use and fraud team have been helpful Reviewed on: 25th March 2026

Latest lowest rating:

1

Uncomfortable and unreasonably bureaucratic My parents opened an account on my behalf as a child (aged approximately 9), which involved me signing some documents. A decade later, I could not rea... Read more Reviewed on: 24th February 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

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HSBC Bank account reviews (1365)

Good account

Always had it and they have never made an error on it Reviewed on: 22nd November 2018

Great Banking Experience

I have been with HSBC for years, never had a problem and will stay with them in the future! Reviewed on: 22nd November 2018

Good service!

I have been with HSBC for many years and I have had a very positive experience overall! Reviewed on: 22nd November 2018

Great Bank

Great Bank - very helpful when i have needed to speak to someone Reviewed on: 22nd November 2018

Classy

Always classy and happy to help Reviewed on: 18th November 2018

Good

Never had any problems with them. Reviewed on: 18th November 2018

Good free account with savings attached.

Easy to set up, although had to make an appointment to organise my switch to them from another firm. I primarily use them as they have a branch near my work, so it's convenient to pay in money, primarily through the automated machines. Staff have always been helpful in branch when needed. Reviewed on: 15th November 2018

Fantastic Service

Personnel in the call centres are fantastic at giving great service and being down to earth approachable and understanding, Reviewed on: 14th November 2018

Great bank

I've been with HSBC for 24 years. Since I was 11 years old. Very reliable and provide a great banking service Reviewed on: 12th November 2018

Online banking is so easy

HSBC have recently updated their online banking. Its so intuitive and easy to use compared to others I have seen. I have always felt my money is secure banking with HSBC Reviewed on: 12th November 2018

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