Write a review

Go to business site

Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.94 (755 reviews)

View other Capital Credit Union products

4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

Read all reviews See your review

About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Loan plus save

Having the ability to get a loan that’s affordable and save at the same time. More companies should take note and learn from credit union. Reviewed on: 15th April 2025

I can't recommend highly enough!!!

I've used Capital Credit Union for almost a decade or savings and loans and have recommended them consistently to friends and family. It's so easy to se, saves me money and staff are always friendly and helpful. Reviewed on: 15th April 2025

Always had a great experience with Capital Credit Un...

Always had a great experience with Capital Credit Union, excellent overall service. Reviewed on: 15th April 2025

I was given a loan when no one else would help.

I was given a loan when no one else would help. It was also at a very reasonable apr. Not like high street lenders. They are to support. Reviewed on: 15th April 2025

Really nice customer service always there if you nee...

Really nice customer service always there if you need any help with understanding there loans and 100% great satisfaction Reviewed on: 15th April 2025

Fantastic

Staff are friendly, professional, highly efficient, knowledgeable and approachable. Rates are competitive. Payments are taken at source. I have had a number of loans from Capital Credit Union. Each with no issues. Reviewed on: 15th April 2025

Helpful Staff and Great Product

I have both a loan and savings as well as life insurance. Every time I contact Capital Credit Union my questions and queries are answered with great help Reviewed on: 15th April 2025

I have been a member of the credit union since the 9...

I have been a member of the credit union since the 90s and was extremely grateful for the fact that they worked with my council employer deducting money directly from my salary. This enabled me to save for larger items I would otherwise have found difficult to do on my own . I have saved with the CCU for 30 years or so and always found them very helpful, straightforward and approachable. I believe dealing with them changed my habits with regard to saving which led me to better financial decision making Reviewed on: 15th April 2025

Excellent services

Since I have been with you Guys,your Services have been Topnotch, the rate is quite Favourable,you have been of great help to me, I really appreciate how responsive and helpful your customer service is. Thank you for the Excellent service and support you provide. Thank you Reviewed on: 15th April 2025

Great service helping the people great service

Great service helping the people Reviewed on: 15th April 2025

Took out a Christmas loan ,application was straight...

Took out a Christmas loan ,application was straightforward, money was in my account promptly and repayment come off my salary ,very straightforward and have recommended them to work colleagues. Reviewed on: 15th April 2025

Do you have a different Capital Credit Union product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pawnbrokers
from Brown and Gold 0.00 from 0 reviews
Short-term loan
from Wonga 2.54 from 83 reviews
Personal Loans
from Conduit 4.82 from 353 reviews

Want to see more from Capital Credit Union?

Mortgages
from Capital Credit Union 5.00 from 37 reviews
Savings
from Capital Credit Union 4.95 from 1008 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub