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Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (755 reviews)

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4.93

Based on 755 reviews, last reviewed 22nd Jan 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Rates excellent on member loans. Rates excellent on member loans. Reviewed on: 22nd January 2026

Latest lowest rating:

1

Are one of the worst companies that I have had to de... Are one of the worst companies that I have had to deal with have no customer service just send you texts with half messages and are not able to call c... Read more Reviewed on: 12th December 2025

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About this product

With a Capital Credit Union loan, members can borrow from £50 up to £35,000.

All members must save at least £15 per month alongside the loan to help build up a nest egg. Capital Credit Union loans come with free loan protection insurance and flexible repayments with terms of up to ten years.

Capital Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Capital Credit Union before, you can also leave a review and share your experience.

Capital Credit Union Loans reviews (755)

Review of the Capital Credit Union, Loans:

Refused loan application

The company did not approve my loan application. Reviewed on: 14th April 2025

Personal loan

Hadn’t been a member long and was accepted for a loan excellent service Reviewed on: 14th April 2025

Received a loan from them its was very quick and...

Received a loan from them and its was very quick and easy Reviewed on: 14th April 2025

Excellent customer service

Excellent customer service to add to my loan. Dealt with very quickly and efficiently. Reviewed on: 14th April 2025

I was struggling a bit of money problems and they so...

I was struggling a bit of money problems and they sorted it right out can’t thank them enough Reviewed on: 14th April 2025

Whenever something unexpected happens you can count...

Whenever something unexpected happens you can count on Capital credit union Reviewed on: 14th April 2025

Used capital credit union for golf fees.

Used capital credit union for golf fees. Excellent quick service and easy to use. They dealt directly with the golf club making it hassle free. Reviewed on: 14th April 2025

Great company

The company were so pleasant and helpful. They walked me through everything ste by step and were happy to.a.swer a y questions I had Reviewed on: 14th April 2025

Always speak to friendly helpful staff, process is s...

Always speak to friendly helpful staff, process is simple to follow. Loans are reasonable and affordable Reviewed on: 14th April 2025

Easy application for short term loans

Easy application process for short term loans online, easy repayment set up over the phone and no charges if paid off early Reviewed on: 14th April 2025

Process of obtaining my loan was quick, easy.

Process of obtaining my loan was quick, easy. Everything made simple by following the simple steps on the app with a decision made quickly and communicated quick as well. With money paid into account in the same efficient manner Reviewed on: 14th April 2025

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